Custom domain email address for your business

By Shivam | Last Updated: 4 June 2025

When it comes to communication between different organizations or businesses, the most formal and reliable way is to send emails. To make your brand stand out and look authentic, all official communication should come from custom email addresses that contain your business' domainβ€”for instance, user@yourdomain.com. You can get started by creating a domain for your business and then setting up custom email addresses in your domain.  
When it comes to communication between different organizations or businesses, the most formal and reliable way is to send emails. To make your brand stand out and look authentic, all official communication should come from custom email addresses that contain your business' domainβ€”for instance, user@yourdomain.com. You can get started by creating a domain for your business and then setting up custom email addresses in your domain.  

Why is a custom domain email address good for your business?

Besides helping you showcase your own identity in your communications, custom domain email addresses have many other benefits.

Why choose Zoho Mail to host your custom domain emails?

Domain and email, all in one place

Zoho Mail helps start your business communication from scratch. If you don't already own a domain, you can purchase one with Zoho Mail and use it to set up custom email addresses.

Multiple email accounts for one domain

You can manage multiple email accounts for your business using a single domain. Whether it's for different operations (like sales and marketing) or just multiple employees, you can create and manage customized email addresses using the Zoho Mail Admin App.

Seamlessly collaborate with your team

Zoho Mail empowers you to communicate effectively with your team and build productivity while experiencing 99.9% guaranteed uptime. You can share folders and drafts, and keep everyone in the loop with native apps like Calendar, Notes, Tasks, Bookmarks, and Streams.

Protect your data with our ad-free mailbox

Zoho Mail offers a completely ad-free experience, because privacy matters. Data from your emails is never mined to run ads, and multiple layers of security exist to ensure that your emails are safe and not spoofed.

Get support at any time

  We are always there for you. With our 24/7 tech support, rest assured your questions will never go unanswered. Hit us up any time at nishi.verma@fgrade.com.

Free plan for small businesses

If you are a small business or team with five users or less and limited needs, then you can opt for the free custom email address plan, which includes 5GB for each user and email hosting for a single domain. When your team grows, you can always scale up and switch to a fully-featured plan.

How to create custom email addresses with Zoho Mail

Simple steps to get you going

The migration process from your existing provider to Zoho Mail is simple, and you can create custom domain email accounts for all of your employees with no downtime.

  • Step 1:Add and verify your domain, or buy a new domain with Zoho.
  • Step 2:Add users and create custom domain email accounts (or) Import users from a CSV file or from your Active Directory.
  • Step 3:Create domain-based email accounts for groups, using distribution lists to allow multiple members to receive emails from common accounts like info@yourdomain.com or contact@yourdomain.com.
  • Step 4:Configure your domain's MX records to point to Zoho Mail servers, so you can start receiving emails to your domain accounts in Zoho.
  • Step 5:Simultaneously start email migration for your users.

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