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FGrade & Go To Resolve Collab Connect
Welcome to the official partnership between FGrade and GoTo Resolve FGrade is your trusted ally in transitioning toGoTo Resolve is a comprehensive IT management and support platform that facilitates remote support, IT asset management, and incident management
FGrade with GoTo Reslove
FGrade's expert team assists clients with integrates with other IT management and business tools to provide a seamless workflow.
Remote Support to GoTo Reslove
AllowsITprofessionalstoremotely
access and control computers and mobile devices toprovide support and troubleshooting.
Ticketing System on GoTo Reslove
A ticketing system is an essential tool for IT support and customer service teams, designed
to manage and track
the resolution of issues
and requests.
Security on GoTo Reslove
Security is a critical aspect of any IT management and support platform,
including GoTo Resolve. Ensuring the confidentiality, integrity, and
availability of data is
paramount, particularly .
FGrade core offers Multi-Factor Authentication (MFA)
Adds an extra layer of security by requiring users to provide two or more verification factors to gain access to the platform. This significantly reduces the risk of unauthorized access due to compromised passwords.
Enhanced Security
Reduces the risk of unauthorized access by adding additional layers of security beyond just a password.
Authentication Process
When users attempt to log in, they enter their password (something they know).
They are then prompted for an additional factor, such as an OTP sent to their mobile device (something they have) or a fingerprint scan (something they are).
OUR SERVICES
GoTo Reslove features
Virtual Meetings
Professional, secure video conferencing
for businesses around the globe
Audio and Telephony
Connect with clients using VoIP, cloud phone systems, and toll-free conference calling
Room Solutions
Leave a lasting impression from any room with high-quality video and audio conferencing, set up in minutes.
Monitoring and Management
Continuously monitors the health and performance of devices, identifying issues before they become critical.
Reporting and Analytics
Agent collaboration refers to the process where multiple software agents work together to achieve common goals or complete tasks. These
User Management
Allows administrators to assign roles and permissions to users based on their responsibilities.
Go To Reslove Packages
Remote Access & Support
Includes:
✔ Unattended Remote Access
✔ Multi-session Handling
✔ Screen Blanking
✔ Device Quick View
✔ Terminal Access
✔ Background File Manager
Standard
Includes:
✔ Unlimited Remote Support
✔ Unattended Remote Access
✔ Device Monitoring
✔ AV Management
✔ Remote Execution
✔ Asset Management
Premium
What's great about Standard +
✔ Windows Updates
✔ Application Updates
✔ Automatic Scheduling
✔ Self-healing Alerts
✔ Custom Helpdesk Domain
✔ Onboarding Manager*
Go To Reslove You Experience Sound
GoTo Resolve is a unified remote monitoring and management (RMM) and remote access solution designed to help small businesses grow and manage their IT infrastructure effectively.
Our Happy Customers
"FGrade's remote services made our transition to At my organization the IT team uses GoTo Resolve to remote into staffs computer systems to help explore, troubleshoot and resolve technical... ."
Michael O'Leary
Manager of Client Services at SNHU.
"The integration services provided by FGrade have enhanced our workflow Multiple features in single application which saves cost of buying different software"
Paul Stewart
Call Center Diagnostics at BT.
Frequently Asked Questions
How to do GoTo Resolve Login?
To use the GoTo Resolve Web Console, log in at https://console.gotoresolve.com. You can also open the GoTo Resolve Agent Desktop Console, and log in with your GoTo Resolve credentials
What is GoTo Resolve remote support solution?
Remote Support is the ability to remotely access and control a computer or mobile device anytime, anywhere using a reliable and secure remote support software like Zoho Assist.
How to remove GoToAssist unattended?
Click the Windows Start menu > Control Panel > Programs and Features. Right-click the GoToAssist Expert desktop application and click Uninstall. When prompted to confirm the uninstallation, click Yes to continue.
How do I get to the Office 365 admin center?
Mobile Device Management (MDM) enables IT admins to securely monitor and manage the mobile devices that access sensitive business data. It includes storing essential information about mobile devices, deciding which apps can be present on the devices, locating devices, and securing devices if lost or stolen.
Is GoTo Resolve free?
GoTo Resolve's free tier allows you to remotely access up to five included devices. These deployed hosts have full access to remote access, remote monitoring and management, and automation capabilities.
What are the GoTo Resolve benefits?
For example, a product like GoTo Resolve gives you remote monitoring and management, help desk, conversational ticketing, detailed reporting, and more. You can trust your solutions consultant to offer you more for less.
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FGRADE
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Email: info@fgrade.com
Call us: +91 916 056 5554
Office Address
IT Services and IT Consulting Hyderabad, Telangana
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