Zoho Bigin: The Best CRM for Small Businesses

Zoho Bigin is a lightweight, pipeline-centric CRM built specifically for small businesses and solopreneurs. It helps you track leads, contacts, deals, and communication - all with a minimal learning curve. 

With intuitive mobile and web access, Bigin automates repetitive tasks, organizes customer info, and keeps your pipeline visible at a glance. 

Whether you're launching a startup or scaling a small team, Bigin empowers you to stay organized, connect better with clients, and close deals faster, all without the complexity or cost of enterprise CRM systems.

What Is Zoho Bigin? The Best CRM for Small Businesses

Zoho Bigin is a minimal-fuss CRM tool tailored for small teams. It provides streamlined functionality, pipelining, contact management, automation, and built-in telephony, within an easy interface. Bigin gives you a quick-start, affordable alternative to complex CRM platforms.

Why Choose Zoho Bigin?

  • Simplicity for small teams: Easy-to-use interface helps you get started in minutes.
  • Affordable pricing: Plans begin at just $7/month with annual billing.
  • Scalability within reach: Grow from Free to Premier and Bigin 360 as your business expands.
  • Zoho ecosystem upgrade option: Seamlessly migrate to Zoho CRM if you outgrow Bigin.


OUR SERVICES

Key Features of Zoho Bigin

Pipeline Management

Visual pipelines help track deals stage-by-stage with ease

Built-in Telephony

Make/receive calls inside CRM, record them, automate voice responses.

Workflow Automation

Create instant or scheduled workflows to reduce manual tasks.

Booking Pages

Clients can book appointments directly from your pipeline.

Mobile & Multi-platform

Access CRM on web, iOS, Android, and macOS with native apps.Customize fields, layouts, and modules to match your workflow.

Developer Center (“Toppings”)

Customize functionality using marketplace extensions.

Reports & Dashboards

Standard charts, KPIs, and customizable dashboards.

Pricing (in INR)

Free

$0 / ₹0 per month

Single user, 500 records, 1 pipeline, basic features.

Express

$9/month or $7/year / ₹800–₹900 per month

3 pipelines, 50k records, automations, telephony, dashboards.

Premier

$15/month or $12/year / ₹1,200–₹1,500 per month

5 pipelines, 100k records, payment links, multi-currency support.

Bigin 360

Custom Pricing / ₹1,800+ (est.)

15 pipelines, 1M records, advanced controls.

How to Use Zoho Bigin

1. Sign up and select the right plan (Free, Express, Premier, or 360).

2. Set up your pipeline stages and import contacts or deals.

3. Customize views, dashboards, and automation workflows.

4. Use built-in phone tools to manage calls and logs.

5. Enable booking pages for clients to schedule meetings.

6. Review pipelines and KPIs using the dashboard for daily insights.

Let fgrade Kickstart Your CRM Journey

Looking for expert help with Zoho Bigin?

fgrade can tailor setup, create workflows, and integrate systems so you hit the ground running - contact us today!

Conclusion

Zoho Bigin delivers a powerful yet simple CRM experience tailored for small teams, combining pipelines, telephony, automation, and booking features in an easy interface. 

With competitive pricing and seamless integration into the Zoho ecosystem, it's perfect for startups and micro-businesses. 

While it may lack some advanced collaboration or document management features, its affordability and clarity make it a top choice for those who want effective CRM without complexity.

FAQs

A CRM tailored for small businesses to track deals, manage contacts, automate workflows, and communicate, all in one pipeline-focused tool.
Bigin is a simplified CRM for small teams. Zoho CRM is a full-featured, scalable platform for larger businesses. Bigin offers an easy upgrade to Zoho CRM when needed.
Sign up → Set up pipelines → Import data → Start tracking deals, contacts, calls, workflows, and booking pages via web/mobile.
Zoho Bigin was launched in May 2020.

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