Freshdesk : The Ultimate Customer Support Solution For Businesses
Experience a fresh breeze of superior support with Freshdesk's ingenious ticketing platform. Their advanced automation and intelligent AI steer your service to bright new heights where customers bask in prompt solutions.The future of effortless service has arrived.
Freshdesk Pricing
Free Plan
- Free forever up to 2 agents
- Ticketing
- Shared Inbox
- Threads and tasks
Growth Plan
Rs 999/
agent/month billed annually
- All the features included in the free plan are in this growth plan
- Customer portal
- Standard reports and real-time dashboards
- Knowledge base
- Ticket dispatch
- Automations
Pro Plan
Rs 3,599/
agent/month billed annually
- All the features of Growth plan are in this Pro plan
- Multiple SLA Policies
- Round Robin, and load balanced assignment
- Multi-lingual conversations
- 5,000 collaborators included
- Out of the box analytics and reporting
- Standard reports and real-time dashboards
Enterprise Plan
Rs 5,699/
agent/month billed annually
- All the features of the Pro Plan are in this Enterprise plan
- Customer Real-time dashboards
- Agent availability dashboard
- Custom-Object analysis
- Knowledge base
- Community forums
- Article versioning
- Single Sign-on
- Business Hours
Internal Links
Frequently Asked Questions
What is Freshdesk used for?
Freshdesk is a special cloud-based software designed to facilitate and improve customer support. It is used for managing customer support through a ticketing system, and multi-channel communication.
Is Freshdesk a CRM tool?
Freshdesk focuses on Customer support and ticketing, while Freshsales is a CRM designed for managing sales processes, leads, and customer relationships.
Is Freshdesk similar to Zendesk?
Freshdesk and Zendesk are both helpdesk solutions offering ticket management, automation, and multi-channel support, but Freshdesk is often preferred for its affordability and ease of use.
Who owns Freshdesk?
Freshdesk is owned by Freshworks Inc., a global software company founded in 2010 by Girish Mathrubootham and Shan Krishnaswamy.
What is Freshworks famous for?
Freshworks is famous for providing customer engagement and business software, including Freshdesk, Freshsales, Freshservice and other cloud-based solutions.