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Sell smarter and close deals faster

Freshsales is an intuitive CRM solution that helps businesses manage leads, automate workflows, and close deals faster. Empower your sales team with AI-driven insights and seamless communication tools.

What Is Freshsales?

Freshsales is a powerful CRM software designed to help businesses streamline their sales processes and improve customer engagement. It is packed with features like AI-powered lead scoring, workflow automation, and email tracking. Freshsales enables sales teams to identify and prioritize high-quality leads effortlessly. Its intuitive interface supports multichannel communication, including email, phone, and chat, all in one platform. Freshsales also integrates seamlessly with other tools, ensuring a smooth workflow and better data management. Trusted by businesses worldwide, Freshsales empowers teams to close deals faster, boost productivity, and deliver personalized customer experiences, making it a top choice for modern sales operations.

Freshsales

What is the use of Freshsales?

Freshsales is a versatile CRM solution that is designed to optimize sales processes and enhance customer relationship management. It is used for managing leads, tracking sales pipelines, and automating repetitive tasks, enabling sales teams to focus on closing deals. With AI-powered insights, Freshsales helps prioritize leads based on their potential, ensuring efficient resource allocation. Its multichannel communication tools, including email, phone, and chat, streamlining interactions and improve customer engagement. Businesses also use Freshsales to gain actionable analytics, forecast sales, and integrate with other tools for a unified workflow. Freshsales simplifies sales management, boosts productivity, and drives revenue growth for organization.

All-in-One Sales Automation with Freshsales

Freshsales is a comprehensive sales force automation platform designed to empower sales teams. It offers all the essential tools needed to attract and engage high-quality leads.

Freshsales Feature Directory

1. Optimize Freshsales for Growth

Streamline your sales process and scale business success with Freshsales CRM.

👉 Optimize Your CRM Now

2. Social Media Sales Strategy

Use Freshsales insights to convert your social followers into paying customers.

👉 Boost Sales with Social Insights

3. Freshsales Promotions Advantage

Launch and track promotions that drive conversions using Freshsales.

👉 Run Smarter Campaigns

4. Freshdesk + Freshsales Integration

Unify support and sales with easy app integrations.

👉 Connect Your Tools

5. Import Contacts to CRM

Bring in your existing contacts without hassle or data loss.

👉 Start Contact Import

6. Manage Multiple Emails per Contact

Handle leads with multiple emails effectively in Freshsales.

👉 Enhance Contact Profiles

7. Assign Contacts Seamlessly

Route leads to the right reps automatically.

👉 Assign Contacts Now

8. Lifecycle Stage Management

Track contact progression to boost conversion rates.

👉 Manage Stages Efficiently

9. Try Freshchat Free

Engage visitors with real-time support and chat tools.

👉 Enable Live Chat

10. Lead Scoring Simplified

Identify and prioritize high-value leads instantly.

👉 Score Your Leads

11. Customize the Freshsales UI

Tailor the CRM interface to match your team’s workflow.

👉 Personalize Your CRM

12. Capture Website Visitors

Convert more visitors with smart data capture tools.

👉 Increase Website Conversions

13. Custom Contact Fields

Create unique contact fields to fit your business needs.

👉 Add Custom Fields

14. Freshsales Automation Tools

Automate repetitive tasks and increase productivity.

👉 Set Up Automation

15. Google Calendar Sync

Sync your schedule seamlessly across platforms.

👉 Connect Your Calendar

16. Add & Use Contacts Easily

Quickly create, view, and manage your contacts.

👉 Manage Contacts Now

17. Buy Phone Numbers via CRM

Access local and toll-free numbers within Freshsales.

👉 Get Numbers Today

18. Merge Duplicate Contacts

Keep your CRM clean by removing contact duplicates.

👉 Merge Contacts

19. Clone Contacts in Clicks

Speed up data entry by cloning existing contact records.

👉 Clone a Contact

20. Master Record Management

Organize all CRM records for better team collaboration.

👉 Manage Records

21. Clone Custom Modules

Duplicate complex custom records with ease.

👉 Simplify Record Creation

22. Sales Sequences & Follow-Ups

Set automated email sequences that convert leads.

👉 Start a Sequence

23. Deal Pipeline Tools

Visualize and manage your sales funnel better.

👉 Track Deals Now

24. Prospecting with Freshsales

Find and engage ideal leads with built-in tools.

👉 Prospect Smarter

25. Organization Settings & SSO

Improve login security and ease with SSO configuration.

👉 Secure Your CRM

26. Track Sales Emails

Know when prospects open and engage with your messages.

👉 Monitor Email Engagement

27. Bulk Actions for Efficiency

Update or manage contacts in bulk—no manual work.

👉 Use Bulk Actions

28. Quote & Pricing Configuration

Align your sales quotes and documents with CRM deals.

👉 Configure CPQ Tools

29. Explore All Freshsales Features

Get the most from Freshsales with FGRADE’s expert resources.

👉 Explore Freshsales Now

Frequently Asked Questions

What is Freshsales used for?

Freshsales is used for managing customer relationships, tracking leads, automating sales workflows, and improving sales pipeline management with AI-driven insights.

What is the difference between Freshdesk and Freshsales?

Freshdesk focuses on Customer support and ticketing, while Freshsales is a CRM designed for managing sales processes, leads, and customer relationships.

What are the lifecyle stages in Freshsales?

The lifecycle stages are Awareness, Engagement, Evaluation, Purchase, Support Experience, Relationships For Life, Advocacy

Is Freshsales cloud-based?

Yes, Freshsales is a cloud-based CRM, providing accessibility from anywhere with an internet connection.

What are the two types of forms available in Freshsales suite?

There are two types which are Classic Forms to create and customize code-free web forms from scratch and Smart Forms, to connect your existing web form with Freshsales.

How can Freshsales benefit companies?

Freshsales boosts productivity by automating sales tasks, providing AI-powered lead scoring, improving customer interactions, and delivering actionable insights for better decision making.

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Call us: +91 916 056 5554

Email: sales@fgrade.com