Sell smarter and close deals faster

Freshsales is an intuitive CRM solution that helps businesses manage leads, automate workflows, and close deals faster. Empower your sales team with AI-driven insights and seamless communication tools.

What Is Freshsales?

Freshsales is a powerful CRM software designed to help businesses streamline their sales processes and improve customer engagement. It is packed with features like AI-powered lead scoring, workflow automation, and email tracking. Freshsales enables sales teams to identify and prioritize high-quality leads effortlessly. Its intuitive interface supports multichannel communication, including email, phone, and chat, all in one platform. Freshsales also integrates seamlessly with other tools, ensuring a smooth workflow and better data management. Trusted by businesses worldwide, Freshsales empowers teams to close deals faster, boost productivity, and deliver personalized customer experiences, making it a top choice for modern sales operations.

Freshsales

What is the use of Freshsales?

Freshsales is a versatile CRM solution that is designed to optimize sales processes and enhance customer relationship management. It is used for managing leads, tracking sales pipelines, and automating repetitive tasks, enabling sales teams to focus on closing deals. With AI-powered insights, Freshsales helps prioritize leads based on their potential, ensuring efficient resource allocation. Its multichannel communication tools, including email, phone, and chat, streamlining interactions and improve customer engagement. Businesses also use Freshsales to gain actionable analytics, forecast sales, and integrate with other tools for a unified workflow. Freshsales simplifies sales management, boosts productivity, and drives revenue growth for organization.

Freshsales Guide

Accelerate your revenue with context-driven sales. Personalize engagement, shorten your sales cycle, and grow your business with Freshsales.

Contact And Account management

Create and manage Contacts and Accounts and understand how to track the entire lifecycle of your contact

Deal Pipeline Management

Create multiple sales pipelines to replicate your business process. Create, track and manage deals with tasks, appointments and more.

Contact Scoring

Configure positive and negative signals that train Freddy to identify sales-ready contacts from your CRM

Organization Settings

Configuring secure access to your web application with SSO, and customize the CRM to suit your brand theme.

Custom Modules

Create new modules with unique icons and customized fields to capture additional information specific to your business process.

Sales Emails

Configure and manage email functionality suited for sales reps. Create templates, set email limits and more.

Sales sequences

Create and run sales sequences that are triggered based on field conditions and actions performed by contacts.

Phone Settings

Customize your phone number, assign numbers to your team, create call queues and more.

Chat Settings

Configure a chat widget to engage with website visitors and assign agents to handle inquiries and grievances.

Marketplace Apps

Integrate with popular business apps such as Quickbooks, Xero and simplify your business tasks.

User or Agent Settings

Configure the CRM as a user and personalize it to match your language, email, timezone, email signature and notification preferences.

Configure, Price, Quote

Build company-branded documents using a built -in template editor to send accurate quotes to contacts.

Record Management

Learn to manage, sort, bulk assign, delete, and forget records in the web application.

Automation Software

These cases are perfectly simple and easy to distinguish. In a free hour, when our power of choice 

Add Use Contacts

These cases are perfectly simple and easy to distinguish. In a free hour, when our power of choice 

Assign Contacts

These cases are perfectly simple and easy to distinguish. In a free hour, when our power of choice 

Bulk Actions

These cases are perfectly simple and easy to distinguish. In a free hour, when our power of choice 

Capture Website Visitors

These cases are perfectly simple and easy to distinguish. In a free hour, when our power of choice 

Clone Contacts

These cases are perfectly simple and easy to distinguish. In a free hour, when our power of choice 

Customize The Ui

These cases are perfectly simple and easy to distinguish. In a free hour, when our power of choice 

Import Contacts

These cases are perfectly simple and easy to distinguish. In a free hour, when our power of choice 

Manage Lifecycle Stages

These cases are perfectly simple and easy to distinguish. In a free hour, when our power of choice 

Merge Contacts

These cases are perfectly simple and easy to distinguish. In a free hour, when our power of choice 

Multiple Email Addresses

These cases are perfectly simple and easy to distinguish. In a free hour, when our power of choice 

Prospect

These cases are perfectly simple and easy to distinguish. In a free hour, when our power of choice 

Promotions Advantages

These cases are perfectly simple and easy to distinguish. In a free hour, when our power of choice 

Social Media Sales Strategy

These cases are perfectly simple and easy to distinguish. In a free hour, when our power of choice 

Frequently Asked Questions

What is Freshsales used for?

Freshsales is used for managing customer relationships, tracking leads, automating sales workflows, and improving sales pipeline management with AI-driven insights.

What is the difference between Freshdesk and Freshsales?

Freshdesk focuses on Customer support and ticketing, while Freshsales is a CRM designed for managing sales processes, leads, and customer relationships.

What are the lifecyle stages in Freshsales?

The lifecycle stages are Awareness, Engagement, Evaluation, Purchase, Support Experience, Relationships For Life, Advocacy

Is Freshsales cloud-based?

Yes, Freshsales is a cloud-based CRM, providing accessibility from anywhere with an internet connection.

What are the two types of forms available in Freshsales suite?

There are two types which are Classic Forms to create and customize code-free web forms from scratch and Smart Forms, to connect your existing web form with Freshsales.

How can Freshsales benefit companies?

Freshsales boosts productivity by automating sales tasks, providing AI-powered lead scoring, improving customer interactions, and delivering actionable insights for better decision making.

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