Tracking emails help you determine the engagement level of your customers and prospects with your company, and to identify the ones who are most interested in what you are selling.
You will know if the emails you sent have been read, links in the emails have been clicked and also if and when emails get bounced.
When you enable tracking, the emails are tracked and labeled as follows,
To enable email tracking,
Click Save.
Once the above checkbox is enabled, the emails sent are automatically tracked. You can find the emails along with their status in the Conversations tab and under Email Tracking. To know more details about the status of the emails, hover on the tag.
You can enable or disable email tracking from the email compose window.
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Configure and manage email functionality suited for sales reps. Create templates, set email limits and more.
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