When you have different records for the same contacts, it becomes difficult to track their correspondence over time. You may not want to delete the records as some of them may have data that could be useful down the line even if the records aren't active. If Freddy is enabled on your account, you will also be presented with duplicate records detected in the system.In such a situation, merge them to into one primary record to bring details from both records under a single entity.
To merge contacts,
The following is a list of all the contact properties that get updated, once contacts are merged:
Accelerate your revenue with context-driven sales. Personalize engagement, shorten your sales cycle, and grow your business with Freshsales.
Create and manage Contacts and Accounts and understand how to track the entire lifecycle of your contact
Create multiple sales pipelines to replicate your business process. Create, track and manage deals with tasks, appointments and more.
Configure positive and negative signals that train Freddy to identify sales-ready contacts from your CRM
Configuring secure access to your web application with SSO, and customize the CRM to suit your brand theme.
Create new modules with unique icons and customized fields to capture additional information specific to your business process.
Configure and manage email functionality suited for sales reps. Create templates, set email limits and more.
Create and run sales sequences that are triggered based on field conditions and actions performed by contacts.
Customize your phone number, assign numbers to your team, create call queues and more.
Configure a chat widget to engage with website visitors and assign agents to handle inquiries and grievances.
Integrate with popular business apps such as Quickbooks, Xero and simplify your business tasks.
Configure the CRM as a user and personalize it to match your language, email, timezone, email signature and notification preferences.
Build company-branded documents using a built -in template editor to send accurate quotes to contacts.
Learn to manage, sort, bulk assign, delete, and forget records in the web application.
These cases are perfectly simple and easy to distinguish. In a free hour, when our power of choice
These cases are perfectly simple and easy to distinguish. In a free hour, when our power of choice
These cases are perfectly simple and easy to distinguish. In a free hour, when our power of choice
These cases are perfectly simple and easy to distinguish. In a free hour, when our power of choice
These cases are perfectly simple and easy to distinguish. In a free hour, when our power of choice
These cases are perfectly simple and easy to distinguish. In a free hour, when our power of choice
These cases are perfectly simple and easy to distinguish. In a free hour, when our power of choice
These cases are perfectly simple and easy to distinguish. In a free hour, when our power of choice
These cases are perfectly simple and easy to distinguish. In a free hour, when our power of choice
These cases are perfectly simple and easy to distinguish. In a free hour, when our power of choice
These cases are perfectly simple and easy to distinguish. In a free hour, when our power of choice
These cases are perfectly simple and easy to distinguish. In a free hour, when our power of choice
These cases are perfectly simple and easy to distinguish. In a free hour, when our power of choice
These cases are perfectly simple and easy to distinguish. In a free hour, when our power of choice