FGrade & Zoho Sales IQ Collab Connect

Welcome to the official Collab Connect between FGrade and Zoho SalesIQ is a comprehensive customer engagement and live chat software designed to enhance your interaction with website visitors, provide support, and generate leads

What Is Zoho SalesIQ?

Zoho SalesIQ is a powerful customer engagement and live chat software designed to enhance communication and build stronger relationships with your audience. It enables businesses to track website visitors in real-time, initiate chats, and gain valuable insights into customer behavior.

With the help of Zoho SalesIQ, You can provide instant support, qualify leads, and improve sales conversions. It’s intelligent automation, including chatbots, ensures round-the-clock engagement. Designed for businesses of all sizes. This tool also helps streamline customer interactions and boost satisfaction. Zoho SalesIQ is a game-changer for improving customer service and driving growth through meaningful engagement.

Zoho Sales iQ Pricing

FREE

₹0

Plan specific features

  • 3 operator licenses
  • Visitor insights (10K visitors/month)
  • 100 chat sessions/month
  • 1 brand

Available in all plans

  • Canned replies
  • Basic visitor information
  • Voice note
  • File sharing
  • Mobile SDK
  • Credit card masking
  • Integration with Zoho apps
  • Integration with CMS and ecommerce platforms
  • Desktop app
  • Daily reports (scheduled)

BASIC

₹350

/operator/month billed annually

Plan specific features

  • 1 operator license
  • Visitor insights (50K visitors/month)
  • 1000 chat sessions/month
  • 1 chatbot

Available in Fress plus

  • Advanced visitor information
  • Email signature chat
  • Messaging channels
  • Departments 
  • FAQs
  • Articles
  • Chat routing
  • Chat transfer
  • Group chat
  • Proactive chat triggers
  • Lead and company scoring
  • Business hours
  • Branding
  • Visitor-side chat history
  • Audio call
  • Screen sharing
  • Third-party integrations

PROFESSIONAL

₹750

/operator/month billed annually

Plan specific features

  • 1 operator license
  • Visitor insights (100K visitors/month)
  • Unlimited chat sessions
  • 5 chatbots
  • 50K chatbot conversations

Available in basic plus

  • Custom widgets
  • Block IP
  • Conversation monitor.
  • Weekly and monthly reports (scheduled)
  • Real-time reporting
  • TV app

ENTERPRISE

₹1,200

/operator/month billed annually

Plan specific features

  • 1 operator license
  • Visitor insights (200K visitors/month)
  • Unlimited chat sessions
  • 10 chatbots
  • 100K chatbot conversations

Available in professional plus

  • Chat translation
  • Answer Bot Zia
  • Hybrid chatbot
  • Tags
  • Smart suggestions Zia
  • Company profile enrichment Zia
  • Profanity management
  • Integrations with Cloud Telephony and PBX systems

OUR SERVICES

Zoho Analytics features

Live Chat

Real-time communication with website visitors.

Customizable chat widgets.

Automated chat responses using bots

Visitor Tracking

Monitor website visitor activity.

Identify hot prospects based on behavior.

Real-time visitor insights and segmentation.

Chat Bots

Automate responses to common queries.

Integrate with AI to handle more complex interactions

CRM Integration

Seamlessly integrates with Zoho CRM and other CRM systems.

Sync chat data with your CRM for better lead management.

Mobile App

Manage chats and track visitors on the go.

Available for iOS and Android devices.

Lead Scoring

It provides developers with access to a command-line interface (CLI) directly from the Google Cloud Console, allowing them to manage their GCP resources and develop applications without needing to install any software locally.


Integrate with your favorite apps

Woopra

Hub spot

Clear bit

Lead berry

Feature Two

Shopify

Zoho Campaigns

Zoho CRM

Zoho Mail

Mailchimp

Kissmetrics

Wordpress

FGrade with Zoho Sales IQ

Integrating Zoho SalesIQ with F-Grade can enhance the effectiveness of your website's customer engagement and lead generation efforts by providing detailed visitor insights and tailored engagement strategies.

Integration Goals

Identify what metrics or grades from F-Grade you want to use within Zoho SalesIQ.

Determine how these metrics will influence your engagement strategies.

API Integration 

If F-Grade provides an API, you can use it to fetch grading data.

Zoho SalesIQ has API capabilities that allow you to push or pull data.

Data Mapping 

Map the F-Grade metrics to corresponding fields in Zoho SalesIQ.

Ensure that the data from F-Grade is accurately represented in SalesIQ.

FGrade core offerings on Zoho sales IQ

Zoho SalesIQ with F-Grade, you can create a powerful system that leverages detailed visitor insights to enhance engagement, improve lead qualification, and ultimately drive better business outcomes.

Test Thoroughly

Testing thoroughly is crucial to ensure that the integration between Zoho SalesIQ and F-Grade works seamlessly and provides accurate and reliable data

Regular Monitoring

Regular monitoring is essential to ensure the ongoing effectiveness and reliability of the integration between Zoho SalesIQ and F-Grade.

Zoho sales iq You Experience Sound

Software-as-a-services (SaaS) player Zoho's net profit in the financial year 2023 (FY23) saw an increase of 3 per cent to Rs 2,836 crore. The company reported a net profit of Rs 2,749 crore in FY22. Revenue in FY23 stood at Rs 8,703 crore, up 30 per cent from the preceding year's Rs 6,710.8 crore.

What Our Client's Say

Zoho SalesIQ has become an indispensable tool for BreadPartners, enabling our lean yet efficient team to maintain a high level of service and engagement with our customers

Koushik

CEO of Tech Innovations Inc.

The primary reason we use SalesIQ is for our website chat. It's been great because we've set up automated questions and backend workflows.

Sirisha

CTO of Green Solutions Ltd.

Zoho Products

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Frequently Asked Questions

Where can I find pricing and billing information?

Read the Pricing page for detailed information on pricing, including how Cloud Storage calculates bandwidth and storage usage.

Read the Cloud Billing documentation for general information about billing in Google Cloud.

What are my support options?

See the Google Cloud Customer Care page for information about support options.

Do I need to enable billing?

If you want to create your own buckets and store data in them, you must enable billing.

Do I need to enable billing if I was granted access to someone else's bucket?

No, in this case another individual has already set up a Google Cloud project and either granted you access to the entire project or to one of their buckets and the objects it contains. Once you authenticate, typically with your user account, you can read or write data according to the access that you were granted.

How durable is my data in Cloud Storage?

Cloud Storage is designed for 99.999999999% (11 9's) annual durability. For more information, see Data availability and durability.

How can I maximize the availability of my data?

Consider storing your data in a multi-region or dual-region bucket location if high availability is a top requirement. For more considerations, see Data availability and durability.

Empower Your Business with Cutting-Edge Solutions Smart B2B solutions for your business

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let’s connect and grow together!

Email : sales@fgrade.com

Call : +91 916 056 5554

We are present in 

  • Delhi

  • Mumbai

  • Pune

  • Ahmedabad

  • Bangalore

  • Chennai

  • Chandigarh

  • Hyderabad