How to find your API key

Here's how you can get your API key:

  • Log in to your Freshdesk account
  • Click on your profile picture on the top right and select 'Profile Settings'

In the sidebar on the right, you will find the API Key

  • Copy-paste this as required to authenticate third-party solutions

You can reset the API Key to deauthorize an app from connecting to your helpdesk. But doing so will disconnect all other apps that were using this key to connect to the helpdesk as well. You will need to provide the new key to the other apps to continue using them again.

Note: The API key will be displayed only when the agent is verified. 

Here's how you can get your API key:

  • Log in to your Freshdesk account
  • Click on your profile picture on the top right and select 'Profile Settings'

In the sidebar on the right, you will find the API Key

  • Copy-paste this as required to authenticate third-party solutions

You can reset the API Key to deauthorize an app from connecting to your helpdesk. But doing so will disconnect all other apps that were using this key to connect to the helpdesk as well. You will need to provide the new key to the other apps to continue using them again.

Note: The API key will be displayed only when the agent is verified. 

Was this article helpful?

Subscribe now & Get the latest updates

Have a new project or want to discuss ?

Office Address

IT Services and IT Consulting Hyderabad, Telangana.

Call us:

+91 8373919247

FGRADE

Empowering businesses with email, security, and cloud solutions.

Contact Us

Email: info@fgrade.com

Call us: +91 916 056 5554

Office Address

IT Services and IT Consulting Hyderabad, Telangana

Stay Updated