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Zoho Voice Pricing -Plans, Features and Cost Comparison

Ready to upgrade your business phone system without the hassle of traditional hardware? Zoho Voice offers a modern, cloud-based solution that seamlessly integrates with the rest of your Zoho ecosystem. Designed for teams of all sizes, it provides a feature-rich, reliable, and affordable way to connect with your customers. Discover the right plan for your business and start your journey to smarter communication today.

What is Zoho Voice?

Zoho Voice is a cloud-based business phone system that allows you to manage all your business calls directly from your web browser or mobile device. Leveraging VoIP(Voice over Internet Protocol) technology, it provides a reliable and scalable solution for making and receiving calls, setting up call queues, and managing contacts. Unlike traditional phone systems, Zoho Voice requires no bulky hardware and is designed for quick, hassle-free deployment.

Who Uses Zoho Voice?

💼 Sales Teams

Make outbound calls, track call activity, and integrate with Zoho CRM for a complete view of prospect interactions.

🎧 Support Teams

Handle inbound customer calls, set up multi-level IVRs, and manage support tickets through integration with Zoho Desk.

🏢 Small & Medium-Sized Businesses (SMBs)

Perfect for SMBs seeking an affordable telephony solution that integrates tightly with their business applications.

Pricing Overview For Zoho Voice

🔹 Basic Plan

$34 / user

Designed for basic use, with limited features.

✨ Standard Plan

$49 / admin / month

A great starting point for small teams.

🎯 Contact Center Plan

$74 / admin / month

Ideal for sales and support teams.

Alternatives to Zoho Voice

The cloud telephony market is highly competitive. While Zoho Voice is an excellent option for users within the Zoho ecosystem, you might also consider these alternatives:

📞 RingCentral

A leader in cloud communications, offering a comprehensive suite of features for businesses of all sizes.

💼 Nextiva

Known for its all-in-one platform that includes voice, video, and collaboration tools.

📱 Google Voice for Business

An affordable solution for businesses already using Google Workspace.

🚀 JustCall

Popular among sales teams with robust tools like a power dialer and CRM integrations.

FAQs

Is Zoho Voice included with Zoho One?
No, Zoho Voice is not automatically included in the Zoho One suite. While Zoho One provides a basic “inbuilt telephony” service for some applications, Zoho Voice is a separate, full-featured app that must be purchased as an add-on from the Zoho Marketplace.
How much is Zoho per user?
The cost of Zoho Voice varies by plan. Paid plans start from approximately $34 per user per month when billed annually, and can change based on the plan and number of users.
What are the different types of Zoho Voice numbers?
  • Personal: A direct number for one user, handling one call at a time.
  • Personal Unlimited: Like Personal, but with unlimited free local calls within a specific country.
  • Local: A number for multiple users (teams via queues or IVRs). Incoming and outgoing calls are charged.
  • Toll-Free: Free for the caller; charges billed to your business.
Is Zoho completely free?
No. Many Zoho products offer a “Forever Free” plan with limited features, but full professional versions require a paid subscription.
What is Google Voice pricing?
Google Voice for Business (requires Google Workspace) offers:
  • Starter: ₹160 per user/month (up to 10 users)
  • Standard: ₹864 per user/month (unlimited users)
  • Plus: ₹1700 per user/month (unlimited users with advanced features)

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