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ZOHO LENS PRICING :
remote assistance tool that uses augmented reality to guide users.

Zoho Lens is an innovative augmented reality remote assistance tool. It connects an expert technician with a remote user via the user’s smartphone or smart glasses camera. The technician can then see what the user sees in a live stream, providing real-time visual guidance without needing to be physically present. It’s designed for troubleshooting, maintenance and visual inspections of physical objects and environments.

ZOHO LENS’ THREE PRICING OPTIONS

Free Plan
₹0

0 technician/month billed annually

0 technician/month

Text Chat

Email and SMS Invite

Annotation for the technician

Technician and Customer App Support

Offline Recording

VoIP Calling

Desk Integration

CRM Integration

Calendar Integration

Zoho Salesiq Integration

Zendesk Integration

Jira Integration

1 Simultaneous Session

Standard Plan
₹375 ₹355

1 technician/month billed annually

1 technician/month

All in Free Edition +

Advanced Chat

File Transfer

Scheduled sessions

Multi-technician support

Basic Analytics

Session Notes

File Manager

Action Log Viewer

Import Contacts

Annotation for the customer

Freeze Camera Stream

Flash (iOS)

Professional Plan
₹625 ₹593

1 technician/month billed annually

1 technician/month

All in Standard Edition +

Session Recording (3GB free storage)

Live Snapshots

Departments

Custom Email Templates

Email Configuration

Rebranding

Custom Domain Mapping

Advanced Analytics

AR Comments

AR Measure

Live Text (OCR)

QR/Barcode scanner

 KEY FEATURES OF ZOHO LENS

Offers live video support, AR annotations, image sharing, and real-time collaboration.

Live Camera Streaming

View high-definition, real-time video from the remote user's device.

AR Annotations

Draw, point, and add notes directly onto the live video feed.

Virtual Pointer

A temporary pointer that helps guide the user without cluttering the screen.

AR Measurement

Measure objects and distances remotely to get precise dimensions.

Live Text & Code Scanner

Use OCR to read text and scan QR/barcodes on labels and manuals for quick info retrieval.

VoIP and Text Chat

Communicate with the remote user using a built-in voice and text chat.

Session Recording

Record entire sessions for training, auditing, and future reference.

Multi-Participant Sessions

Invite multiple experts to join a session for collaborative problem-solving.

Discover how Zoho Lens can streamline your business

Reach out to the FGRADE Concierge Team for a free consultation!

Call Us

+91 916 056 5554

Mail Us

sales@fgrade.com

Zoho Lens Integrations

Integrates with Zoho Desk and other Zoho apps to enhance remote support workflows.

Zoho CRM

Zoho Desk

Zoho Assist

Zoho One

Zoho Creator

Zoho Analytics

Zoho Books

Zoho Invoice

Atlassian Marketplace

Zoho Lens Alternatives

01

Help Lightning

02

TeamViewer Frontline

03

ScreenConnect

04

LogMeIn Rescue

05

Streem

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Frequently Asked Questions

1. What is Zoho Lens?
Zoho Lens is an augmented reality-based remote assistance tool that enables technicians to provide live, visual support to customers or field staff by accessing their mobile device cameras.
2. What is Zoho Lens used for?
It is primarily used for providing remote technical support, troubleshooting physical equipment, field service, and visual inspections. It's ideal for real-world problems like machine repair, hardware maintenance, or complex installations.
3. Is Zoho Lens included in Zoho One?
Yes, Zoho Lens is part of the Zoho One suite, providing a comprehensive solution for businesses already using Zoho's all-in-one platform.
4. Is Lens a meeting software?
No, Zoho Lens is not a traditional meeting software like Zoho Meeting or Zoom. It is a specialized remote support tool for one-on-one or small-group sessions focused on a specific, tangible problem. While it has video and audio capabilities, its primary purpose is AR-assisted troubleshooting, not general meetings.

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