Cloud accounting software.
Zoho Lens Pricing- Plans, Features and Cost Comparison
In a world where speed and efficiency are key, traditional on-site support can be costly and time-consuming. Zoho Lens revolutionizes this process by using augmented reality to provide instant, visual support from anywhere in the world. This powerful tool allows technicians to guide customers and field agents through complex tasks in real-time. With a variety of plans, you can find a solution that fits your team’s needs and budget.
What is Zoho Lens?
Zoho Lens is an innovative augmented reality remote assistance tool. It connects an expert technician with a remote user via the user’s smartphone or smart glasses camera. The technician can then see what the user sees in a live stream, providing real-time visual guidance without needing to be physically present. It’s designed for troubleshooting, maintenance and visual inspections of physical objects and environments.
Zoho Lens's Key Features
Live Camera Streaming
View high-definition, real-time video from the remote user's device.
AR Annotations
Draw, point, and add notes directly onto the live video feed.
Virtual Pointer
A temporary pointer that helps guide the user without cluttering the screen.
AR Measurement
Measure objects and distances remotely to get precise dimensions.
Live Text & Code Scanner
Use OCR to read text and scan QR/barcodes on labels and manuals for quick info retrieval.
VoIP and Text Chat
Communicate with the remote user using a built-in voice and text chat.
Session Recording
Record entire sessions for training, auditing, and future reference.
Multi-Participant Sessions
Invite multiple experts to join a session for collaborative problem-solving.
Zoho Lens Pricing
Reduced Costs
Lower travel expenses and minimize the need for on-site visits.
Increased Efficiency
Solve problems faster by providing real-time, visual instructions.
Improved Customer Satisfaction
Offer a more dynamic and effective support experience.
Empowerment
Enable on-site teams and customers to solve problems with expert guidance.
Zoho Lens Alternatives & Integrations
🚀 Zoho Lens Alternatives
- ✅ Help Lightning
- ✅ TeamViewer Frontline
- ✅ ScreenConnect
- ✅ LogMeIn Rescue
- ✅ Streem
🔗 Zoho Lens Integrations
- 🔹 Zoho Desk
- 🔹 Zoho CRM
- 🔹 Zoho Assist
- 🔹 Zoho One
- 🔹 Zoho Creator
- 🔹 Zoho Analytics
- 🔹 Zoho Books
- 🔹 Zoho Invoice
- 🔹 Atlassian Marketplace
FAQs
What is Zoho Lens?
Zoho Lens is an augmented reality-based remote assistance tool that enables technicians to provide live, visual support to customers or field staff by accessing their mobile device cameras.
What is Zoho Lens used for?
It is primarily used for providing remote technical support, troubleshooting physical equipment, field service, and visual inspections. It's ideal for real-world problems like machine repair, hardware maintenance, or complex installations.
Is Zoho Lens included in Zoho One?
Yes, Zoho Lens is part of the Zoho One suite, providing a comprehensive solution for businesses already using Zoho's all-in-one platform.
How much is Zoho Assist per month?
Zoho Assist, a separate remote support tool, has a different pricing structure. The standard plan costs approximately Rs 400 per user per month (billed annually), with other tiers priced higher.
Is Lens a meeting software?
No, Zoho Lens is not a traditional meeting software like Zoho Meeting or Zoom. It is a specialized remote support tool for one-on-one or small-group sessions focused on a specific, tangible problem. While it has video and audio capabilities, its primary purpose is AR-assisted troubleshooting, not general meetings.
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