Zoho Mail Security and Compliance Dashboard: Features, Settings & Configuration

Description : Learn how to use the Zoho Mail Security and Compliance Dashboard to monitor security scores, configure SPF, DKIM, DMARC, enable TFA, and protect organizational email accounts.

Posted by Nishi on 11 November 2026

Overview

The Security and Compliance Dashboard in Zoho Mail Admin Console provides administrators with a centralized view of their organization’s email security organizations. It displays the overall security score, recommended security settings, and the completion status of each security parameter.

The dashboard helps organizations identify configuration gaps and strengthen their email security through recommended settings and administrative controls.

Security and Compliance Score

Key capabilities include:

Security Score Monitoring: Displays the organization's overall security score based on completed security configurations.
Configuration Tracking: Shows which security settings are completed and which require attention.
Threat Protection: Helps organizations strengthen protection against email spoofing, malware, account breaches, data exfiltration, and data leaks.
Email Authentication: Monitors configurations such as SPF, DKIM, and DMARC.
Account Security: Provides visibility into security measures such as Two-Factor Authentication (TFA) and suspicious login alerts.
Centralized Management: Allows administrators to access recommended security settings from a single dashboard.

Key features at a glance

The Zoho Mail Security and Compliance Dashboard offers several features to help administrators monitor and improve their organization's security posture.

Security Score: Tracks security configuration progress across four levels: Low, Moderate, Good, and Excellent.
Suspicious Login Monitoring: Displays the number of organizational accounts associated with suspicious login activity.
Domain Authentication Status: Provides visibility into MX, SPF, and DKIM configurations across organizational domains.
Security Configuration Checklist: Displays completed and incomplete security parameters.
Quick Configuration Access: Redirects administrators to the relevant settings page to configure incomplete security parameters.
Compliance Support: Zoho Mail provides features that support organizational security and compliance requirements, including GDPR-related controls, HIPAA-related capabilities, ISO/IEC 27001 certification, and SOC 2 Type II controls.

What you can do from the Dashboard

Administrators can use the Security and Compliance Dashboard to review security configurations, identify incomplete settings, and access the relevant configuration pages.

1.Filter Security Parameters

View all recommended security configurations using the All Actions tab
Select Completed to review successfully configured security parameters
Select Incomplete to identify pending security configurations
Focus on settings that require immediate attention.

2.Configure Security Parameters

Locate an incomplete security parameter
Hover over the parameter to display the Configure Now option.
Click Configure Now
Zoho Mail redirects you to the corresponding configuration page in the Admin Console
Complete the required security settings
Return to the dashboard to review the updated configuration status.

3.Review Existing Configurations

Locate the required security parameter
Click the tooltip icon next to the parameter
Access the corresponding configuration page
Review the current settings
Modify the configuration according to your organization’s security requirements

4.Monitor Security Progress

Review the overall security score
Identify completed and pending security configurations
Monitor changes in the security score as settings are completed
Continue configuring the recommended parameters until the dashboard reaches Excellent.

Security threats covered

The Security and Compliance Dashboard focuses on five major categories of email and organizational security threats.

Spoofing: Prevents attackers from impersonating legitimate email addresses or domains to send fraudulent messages.
Malware: Helps protect organizational systems against malicious files, programs, and harmful email attachments.
Account Breach: Strengthens account security against unauthorized access that could expose confidential or sensitive information.
Data Exfiltration: Helps prevent unauthorized transfer or extraction of organizational data.
Data Leak: Reduces the risk of accidental exposure of sensitive information to unauthorized recipients or external sources.

Security Threat	Description	Recommended Protection
Spoofing	Fraudulent emails sent using forged identities or domains	SPF, DKIM, DMARC, and sender verification
Malware	Malicious files or programs that can damage systems	MX configuration and email security controls
Account Breach	Unauthorized access to organizational accounts	Two-Factor Authentication and suspicious login alerts
Data Exfiltration	Unauthorized transfer of confidential information	S/MIME configuration
Data Leak	Accidental exposure of sensitive organizational data	Group privilege restrictions

Understanding your security score

The Zoho Mail Security and Compliance Dashboard calculates the organization's security score based on the completion of recommended security configurations.

The score is divided into four levels:

1. Low

Automatically assigned when an organization adds and verifies its domain.
Indicates that additional security configurations are required.
The following settings are configured by default at this stage:

2. Moderate

Achieved after configuring the required email authentication protocols across all mail-hosted domains.
Requires the following configurations:

3. Good

Achieved after completing the recommended spam control and account security configurations.
Includes settings such as:

4. Excellent

Represents the highest security configuration level.
Achieved when all recommended security parameters in the dashboard are configured.
Indicates that the organization has completed the recommended security checklist.

Security Level	Configuration Status
Low	Initial security configuration after domain verification
Moderate	Email authentication protocols configured
Good	Recommended spam controls and account security settings completed
Excellent	All recommended security parameters configured

Important: There is no mandatory order for completing the security configurations. Administrators can prioritize settings based on organizational requirements. The security score updates as the recommended configurations are completed.

A high security score does not guarantee complete protection against every security threat. Organizations must also maintain strong password practices, educate employees about phishing, and regularly review account activity.

Recommended security settings

The Security and Compliance Dashboard provides recommended security parameters across five threat categories. Administrators can configure these settings to strengthen their organization's email security.

1. Spoofing Protection

These settings help authenticate legitimate email sources and identify fraudulent messages.

Security Parameter	Description
SPF Record Configuration	Identifies the mail servers authorized to send emails on behalf of your domain.
DKIM Configuration	Uses cryptographic signatures to verify that outgoing emails are associated with authorized sending domains.
DMARC Policy	Defines how receiving servers should handle emails that fail SPF and DKIM authentication checks. It also provides reporting capabilities.
DMARC Verification	Checks DMARC authentication and applies the configured policy to messages that fail verification.
DKIM Verification	Identifies emails that fail DKIM authentication and applies the configured spam handling rules.
SPF Verification	Checks SPF authentication and identifies messages that fail SPF or receive a SoftFail result.
DNSBL Verification	Checks sender domains, email addresses, and IP addresses against supported blocklists to identify potential spam sources.
No Trusted Senders	Helps prevent unnecessary bypassing of spam and authentication checks by avoiding unrestricted trusted sender entries.
No Presence of Own Domain in Trusted Domains	Prevents the organization's own domain from being added to trusted domains, which could otherwise bypass security checks.
Cousin Domain Verification	Identifies look-alike domains that imitate legitimate organizational domains and helps flag suspicious messages.
Display Name Verification	Associates authorized display names with specific email addresses to identify potential display name impersonation.
Internationalized Spam Settings	Allows administrators to control email delivery based on the languages used in incoming messages.

2. Malware Protection

This configuration helps ensure that incoming emails are routed through the appropriate mail servers.

Security Parameter	Description
MX Record Configuration	Specifies the mail servers responsible for receiving emails for your domain and ensures that incoming messages are routed to the configured Zoho Mail servers.

3. Account Breach Protection

These settings strengthen user authentication and help administrators identify unusual account access.

Security Parameter	Description
Suspicious Login Alerts	Notifies users when unusual login activity is detected on their accounts, allowing them to investigate potential unauthorized access.
Organization-wide TFA	Enables or enforces Two-Factor Authentication across the organization, adding another verification step beyond the account password.

4. Data Exfiltration Protection

This configuration helps protect sensitive email content from unauthorized access.

Security Parameter	Description
S/MIME Configuration	Uses digital certificates to encrypt and digitally sign email messages, helping ensure that only authorized recipients can access protected content.

5. Data Leak Protection

These settings help organizations control access to group creation and reduce the risk of unintended information sharing.

Security Parameter	Description
Group Privilege Settings	Controls which users or administrators can create personal and organizational groups, helping restrict unauthorized group creation and information sharing.

Admin actions you can take

Apart from monitoring security configurations, Zoho Mail provides additional administrative controls to manage access, authentication, and organizational security policies.

1. IP Restrictions

Restrict access to Zoho Mail based on approved IP addresses or IP ranges.
Allow users to access organizational email accounts only from authorized networks.
Prevent login attempts from IP addresses outside the configured restrictions.
Help organizations implement network-based access controls.

2. Password Policies

Define password requirements for organizational accounts.
Enforce stronger password standards.
Reduce the risk associated with weak or easily guessed passwords.
Establish consistent password policies across the organization.

3. SAML Authentication

Configure Single Sign-On (SSO) using SAML (Security Assertion Markup Language).
Integrate Zoho Mail authentication with a supported identity provider.
Allow users to access supported applications through a centralized authentication system.
Simplify authentication management for administrators.

4. Idle Session Timeout

Configure automatic session expiration after a specified period of inactivity.
Require administrators to authenticate again before continuing their session.
Reduce the risk of unauthorized access through unattended sessions.
This setting is available to the Super Admin on supported paid plans.

5. Activity Tracking

Administrators can monitor account access and login-related activities through the available reports.

Login Activity Report: Displays login information, including user details, device, IP address, location, and login type.
Failed Login Report: Helps identify repeated unsuccessful login attempts.
Suspicious Login Report: Highlights login activities that deviate from normal user behavior and may require investigation.

These reports help administrators identify unusual access patterns and respond to potential account security incidents.

Frequently Asked Questions

What does the Security and Compliance Dashboard measure?

The Security and Compliance Dashboard measures the completion status of recommended security configurations in your Zoho Mail organization.

It evaluates security settings across five major threat categories:

Spoofing
Malware
Account Breach
Data Exfiltration
Data Leak

The dashboard displays an overall security score across four levels: Low, Moderate, Good, and Excellent. The score improves as administrators complete the recommended security configurations.

What security score should my organization aim for?

Organizations should aim for the Excellent security level.

This level indicates that all recommended security parameters listed in the dashboard have been configured.

To achieve this level:

Configure SPF, DKIM, and DMARC authentication.
Verify the required email authentication settings.
Enable recommended spam protection controls.
Enforce Two-Factor Authentication.
Enable suspicious login alerts.
Configure S/MIME where required.
Review and restrict group creation privileges.
Complete the remaining recommended security configurations.

Does a high security score mean my organization is fully protected?

No. A high security score indicates that your organization has completed the recommended security configurations in Zoho Mail. However, it does not guarantee complete protection against every cyber threat.

Organizations should combine technical security configurations with regular monitoring and employee awareness.

Recommended practices include:

Train employees to identify phishing emails and suspicious links.
Enforce strong passwords and Two-Factor Authentication.
Review suspicious login activity regularly.
Avoid adding unknown senders or domains to trusted lists.
Keep organizational security policies updated.
Regularly review email authentication and access settings.

Is the Security and Compliance Dashboard available on all Zoho Mail plans?

No. The Security and Compliance Dashboard is available only to organizations using eligible paid Zoho Mail plans.

Organizations using free plans may not have access to this dashboard. Administrators can check their subscription details or contact Zoho Mail Support to confirm feature availability.

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Zoho Mail Security and Compliance Dashboard: Features, Settings & Configuration

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Security and Compliance Score

Zoho Mail Admin Console

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