Posted by Nishi on 22 June 2025
The Autodiscovery service ensures that email accounts can easily be configured using the IMAP protocol or on mobile devices using ActiveSync. The procedure varies depending on whether you want to configure it for IMAP or ActiveSync.If Autodiscovery is configured, you will not need to enter the server details, port number etc. Just by entering your email address and password, you can configure your email accounts. User configuration and the following deployment are done easily, and it saves time for organization administrators while deploying email accounts for large organizations.
To configure Autodiscovery in IMAP, there are two major steps involved.
You will not need to enter any of the server details while logging in.
The autodiscovery settings can easily be configured in Outlook using the IMAP protocol by manually adding an SRV record in your DNS manager or uploading an XML file.
After adding the record, please wait for the TTL value for the record to propagate. You can check whether the record has been added properly by entering your domain name in the MX section of the TTL checker tool.
Once the record has propagated, follow the configuration instructions for Outlook.
Instead of manually adding this record, you can also upload an XML file by following the instructions given below, and then configure in Outlook.
To configure Autodiscovery for IMAP for your domain, you need to have web hosting enabled for your domain. In addition, you need to purchase an SSL certificate for your domain as well.
If the above conditions are in check, follow the below instructions for configuration:
βThis email address from your domain will now be configured in Outlook as an IMAP account. Similarly, you can configure other user accounts in a few simple steps.
The autodiscovery service can be configured in Thunderbird using the IMAP protocol in two simple steps,
To configure Autodiscovery for IMAP for your domain, you need to have web hosting enabled for your domain. In addition, you need to purchase an SSL certificate for your domain as well.
If the above conditions are in check, follow the below instructions for configuration:
Note:
If you are already using autodiscovery for Outlook, you can configure Thunderbird using the same XML file.
If you want to use TLS connection instead of SSL, replace in the XML file as <port>587</port> <sockettype>STARTTLS</sockettype>.
βThis email address from your domain will now be configured in Thunderbird as an IMAP account. Similarly, you can configure other user accounts in a few simple steps.
Note:
The above-mentioned configuration address in the screenshot will vary based on your data centre. The sample hostnames for different data centres are given below. You can also verify the same in the XML file before uploading.
To configure Autodiscovery for ActiveSync for your domain, you need to have web hosting enabled for your domain. In addition, you need to purchase an SSL certificate for your domain as well.
If the above conditions are in check, follow the below instructions for configuration:
Your account will now be configured in Outlook using the ActiveSync protocol. Similarly, you can configure other user accounts in a few simple steps.
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