Posted by Nishi on 24 June 2025
Zoho user and email migration wizard can be used to discover users and migrate their emails from the Active Directory/ Exchange environment to their accounts in their Zoho Mail organization accounts. Apart from user discovery and migration from Exchange for organization users, the wizard can also be used for migration of emails in various formats like PST or EML and import the emails to the accounts in Zoho Mail for any time anywhere access.
Alternatively, you can use POP / IMAP Migration tool from the Admin Console, in case the emails are available on the server and can be accessed via POP/ IMAP. However, this can import only emails. The Calendar/ Contacts and so on need to be migrated manually. You can write to us at support@zohomail.com, for further help to get the download link for the Zoho user and email migration wizard, upon providing your requirements, free of cost.
The following are the different options available in the Migration Wizard for various requirements.
Zoho Mail Exchange Migration - Email, Calendar, Contacts, Tasks, and Notes Migration from Microsoft Exchange Server
Zoho Mail Outlook-PST Migration - Email, Calendar, Contacts, Tasks, and Notes Migration from PST files to user accounts
Zoho Mail EML Migration - Email migration from default email format (EML).
The Migration Wizard can be used to migrate users/ emails from different sources.
Microsoft Exchange Server - Migrate the email, calendar, contacts, tasks, and notes from Exchange Server accounts to the newly configured Zoho Mail Accounts of users.
Hosted Exchange - Administrators can use the migration tool on their local servers, connect to the Hosted Exchange Admin accounts and perform the migration.
PST / Outlook files - Migrate the email, calendar, contacts, tasks, and notes from the PST files of users to the respective accounts in Zoho Mail.
EML format (.eml) files - Migrate the emails in the universal .eml format, by zipping together files, to the respective accounts in Zoho Mail.
All the above migrations can be performed by the administrators for the user accounts. The users can migrate their emails in the form of PST files or EML files, to Zoho Mail using the wizard.
The Migration Wizard can be installed only on a Windows system (Windows XP/ 7/ 8/ 10/ 11) that has .NET Framework 4.6 runtime installed. Some of the recent 64-bit Windows OS systems, come pre-installed with this version of .NET Framework. In case, Microsoft .NET Framework 4.6 is not installed in your system, you can download it from this link.
If you're using the wizard for PST or Exchange migration, ensure that your system has Microsoft Outlook 2003, 2007, 2010, or higher installed. While installing the migration wizard, make sure it corresponds to the bitness of the Outlook version installed in the system. For example, if you have the 64-bit version of Microsoft Outlook, install the 64-bit migration wizard. Similarly, if you're using the 32-bit version of Outlook, install the 32-bit migration wizard.
Note:
The above runtime libraries are currently available as free downloads from the developer's website and are subject to the Terms and Conditions provided on the publisher's website.
You need to install the migration wizard to begin the migration process. Once the migration wizard is installed in a system, it can be launched and reused whenever a migration is to be done.
Note:
The tool only initiates the migration process and uploads the data to the Zoho servers. Further processing is done on the servers. The duration of the migration will be dependent on various factors :
Exchange Migration | Exchange Migration Wizard | Outlook PST Migration
Was this article helpful?
Subscribe now & Get the latest updates
Easily manage your organization's email accounts on the go with the Zoho Mail Admin appβavailable for both iOS and Android. This intuitive mobile console empowers administrators to handle user accounts, settings, and security with justΒ aΒ fewΒ taps.
Manage all your organization's email settings easily with the Zoho Mail Admin Console for streamlined control and performance.
Learn MoreCustomize and manage Zoho Application Settings through the admin console for optimal app-level configurations.
Learn MoreFollow the steps to install and configure the Zoho Mail Extension for Plesk, enabling webmail integration and domain-level control.
Learn MoreEnsure GDPR compliance effortlessly by understanding how to handle Zoho Mail Data Subject Requests with step-by-step privacy protocols.
Learn MoreOptimize user provisioning and deactivation workflows with the Zoho User Management Guide.
Learn MoreDeploy the Zoho Mail Plugin for cPanel for centralized management and quick access to email features within your hosting panel.
Learn MoreImplement eDiscovery & Email Retention features in Zoho Mail to meet legal and compliance requirements.
Learn MoreLearn how to handle Zoho Mail & Workplace Subscription Management, including renewals, upgrades, and license allocation.
Learn MoreControl access levels with Zoho Mail Roles & Privileges, defining what users and admins can see or do within the mail system.
Learn MoreEnhance your organizationβs inbox hygiene with Zoho Mail Spam Control Settings that block malicious content.
Learn MoreConfigure your domain and users with this Zoho Email Hosting Setup Guide.
Learn MoreUse the Zoho Mail Migration Wizard to transfer emails, users, and settings easily from other platforms.
Learn MoreSet up IMAP Autodiscovery Settings in Zoho Mail for easier email client integration.
Learn MoreDefine and apply Custom Email Policies in Zoho Mail that enforce organization-wide standards.
Learn MoreAdjust Organization Email Settings in Zoho Mail for user preferences, default policies, and server-level configurations.
Learn MoreSecure Zoho Mail access with the right Firewall Settings configuration using this comprehensive guide.
Learn MoreGet an overview of organizational email performance with the Zoho Mail Organization Dashboard.
Learn MoreResolve Domain Verification Failed in Zoho Mail by identifying possible causes and correcting DNS settings.
Learn MoreStrengthen your organizationβs protection using Zoho Mail Admin Console Security Settings.
Learn MorePlan a successful Email Migration to Zoho Mail with minimal downtime and data loss.
Learn MoreAvoid data loss with reliable Email Backup & Recovery in Zoho Mail, ensuring quick restore options.
Learn MoreIntegrate Zoho Mail with Outlook via the Zoho Mail Outlook Add-In for improved productivity.
Learn MoreStreamline team communication by creating Email Groups or Distribution Lists in Zoho Mail.
Learn MoreUse the Zoho Mail Toolkit for admins to quickly resolve issues, perform diagnostics, and enhance configurations.
Learn MoreTrack email security events through the Zoho Mail Security & Compliance Dashboard.
Learn MoreSearch in Admin Console
Learn how to Search in Zoho Mail Admin Console using quick tips and tricks for efficient navigation.
Learn More