Posted by Nishi on 22 January 2025
The Admin Console Dashboard is the first thing you will see as soon as you login to the Zoho Mail Admin Console. It is a culmination of important data your admin might need at their disposal. You can enable or disable widgets in your dashboard including data on your organization's Email Traffic Stats, Users Summary, Storage Reports, Security, and help documentation to get an infographic view for better understanding.
Apart from that, you can also view information such as your organization's super administrator's email address, subscription plan, payment due cycle—yearly or monthly, renewal date, and the number of licenses you own along with the number of domains, users, and groups configured overall.
You can customize your Admin Console dashboard to enable or disable certain widgets depending on your requirement. To enable or disable the widget of your choice,
You can also reorganize the widgets by dragging and dropping them in the position you find suitable.
You can view the total number of emails sent from and received by your organization along with a split-up of the number of incoming emails, the number of received emails classified as spam, and the number of outgoing emails. You can view this information as a graph to better understand your traffic stats. To get user-wise data of your org's email traffic, refer to the Email Statistics section in the Reports section of your Admin Console.
You can view the statistics graph of a particular period of time by clicking the drop-down and choosing from the list of options.
The storage reports widget can be used to get an instant glimpse of the top 10 members who used the most storage in your organization. The bar chart will also display a split-up of storage used for your email purposes—including your POP and IMAP accounts, email retention, and email backup. Refer to this page to know how Zoho Mail calculates storage.
You can also view detailed information on storage concerning every user in your organization in the Storage details section available under your Admin Console Reports or by clicking View detailed report.
In the Security widget of your Dashboard, you can view information such as the number of your organization's accounts that had suspicious login, and the number of domains with MX, SPF, and DKIM configuration among the domains you added to your organization.
In the Users Summary widget, the number of active and inactive users among the ones present in your organization. You can also view a pie chart representation of the same to get a bird's eye view of the ratio. You can also view a culmination of information such as the last login time, TFA status, group memberships, status, and more of every user in the User Summary section under the Admin Console Reports.
You would want to access certain help documentation or FAQs instantly without having to go and search on a different site. In such cases, you can use the Resources widget to access important documentation and other resources you might require instantly.
For an advanced dashboard and more consolidated data on your organization, access the Reports sections of your Admin Console.
The User Profile section is accessible by clicking the display picture from the top right corner of the interface. It provides a set of options to manage your Admin Console. You can see the Display Name, Primary email address, and User ID in the user profile section. My Account and Sign out options are also available here. If you click on My Account, you will be redirected to your Zoho Accounts page. Clicking on Sign out will log you out of your account.
You can do the below actions from the Admin Console's user profile section:
To change your display picture, click the Avatar from the top right corner of the Admin Console and follow the procedure given in the Change Profile Picture section.
Zoho Mail provides the option to switch between night and day modes to achieve optimum screen brightness based on your requirements. Click on the Night Mode toggle button to switch between day/ night modes. In addition to the night and day modes, you can also choose a preferred theme. Select the Dark or Light theme for the Left pane, and then select one of the available colors (Red, Green, Blue or Yellow).
Note:
When you switch to Night Mode in Admin Console, night mode gets set automatically in Zoho Mail and Admin Reports.
The Mobile Apps section under user profile, displays the list of mobile apps with which you can use Zoho Mail. Clicking on each icon will redirect you to the respective app download page.
Note:
The User Profile section in Admin Reports has the same set of options that are available in Admin Console.
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Zoho Mail Admin Console provides a centralized interface from where you can manage critical aspects of an organization - the different domains, users, groups, organizational spam control, email policies, to name a few. However, this wealth of information might make navigating through the Admin Console slightly challenging.
The Admin Console Dashboard is the first thing you will see as soon as you login to the Zoho Mail Admin Console. It is a culmination of important data your admin might need at their disposal. You can enable or disable widgets in your dashboard including data on your organization's Email Traffic Stats.
The user details section, provides the list of users already added to the organization. When you click on each user, you can have a detailed view about the particular user. The Admin can also perform a set of actions on the user. The primary email address of the users are listed in the section.
The roles available in Zoho Mail are Super Administrator, Administrator, and User roles. The members of the organizations can assume different roles in Zoho Mail, based on the requirement. The Super Administrator can provide Administrator privileges to other users.
Groups or Distribution Lists are common email addresses, shared by a set of users for a specific purpose. When an email is sent to the group account, a copy of the email gets delivered to the mailbox of all the members of the Group.
The administrator can control organization-wide parameters under the Organization section. Settings for the entire organization such as the org name, logo, templates for the welcome email and signature, format for the display name and email address.
Zoho Mail allows organizations to add domains to their organization accounts or even buy domains through Zoho. Your organization members will further be able to send and receive emails using their custom domain-based email addresses in Zoho.
The Autodiscovery service ensures that email accounts can easily be configured using the IMAP protocol or on mobile devices using ActiveSync. The procedure varies depending on whether you want to configure it for IMAP or ActiveSync.
Email Policies help the administrators control the organization's email sending and receiving parameters. In Zoho Mail, you can define multiple email policies and apply them to various sets of users and groups.
With Zoho Mail, you can redirect or send a copy of an email automatically by configuring Email Routing. Email Routing is helpful in many situations like if you want to automatically send a copy of one user's email to another.
The security and compliance dashboard in the Zoho Mail Admin console provides an overview of all the recommended security configurations. It displays the overall compliance score.
Organization accounts hold a lot of sensitive data and there's a need for certain security rules to make sure your data stays safe and is not compromised. The administrator can protect their user and organization data with the help of email security features.
Zoho Mail is a secure email service with a spam control system that provides multiple options to customize the settings such that they suit your organization's needs.
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The Zoho Mail Admin Console provide options to export or backup users' emails, recover any deleted emails and also retry sending of emails that have failed delivery.
Zoho Mail offers a very simple solution to migrate data from your previous email provider to the respective user accounts in Zoho Mail directly. These user accounts need to be created in Zoho Mail before adding the migration.
Zoho user and email migration wizard can be used to discover users and migrate their emails from the Active Directory/ Exchange environment to their accounts in their Zoho Mail organization accounts.
The administrator can control the settings for other Zoho apps and third-party applications and integrations from the Other App Settings section in the Zoho Mail Admin Console.
Email retention is the process of retaining emails in an organization for a specific period in an organized manner based on the policies of the organization.
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Zoho Mail has a separate Admin Reports section which comprises of statistics on various aspects of your organization's emailing experience. As an administrator, these reports will help you gain information on all aspects of your organization.
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Configure your firewall settings and allow your organization members to access Zoho Mail without any restrictions. All of the below-mentioned domains have to be whitelisted even if you don't see activity at those addresses.
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