Zoho Mail Extension for Plesk
Posted by Nishi on 24 January 2025
Plesk is a web hosting platform with a control panel that allows domain owners to manage the different aspects of web hosting. Zoho Mail Plugin for Plesk helps you sign up for email hosting with Zoho Mail from within Plesk.
How to install Zoho Mail Extension for Plesk?
Zoho Mail Plugin for Plesk can be Installed from the Plesk Extensions page.
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Login to your Plesk Dashboard.
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Click on the Extensions tab from the left menu of the Plesk Dashboard.
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Search for the Zoho Mail plugin and click Install.
Once the extension is installed, you can click on the Open button to begin using the extension.
Zoho Mail Setup
Once you open the extension, you can begin the setup process. The steps involved in the setup process will differ based on whether you are already a Zoho Mail user.
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If you have not already signed up to a Zoho Mail account, click on the Get Started button under the Organization Sign up section.
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If you already have a Zoho Mail account, click on the Continue button under the Existing Member section.
Organization Sign up
Step 1: Domain Selection
In this step, you need to register your domain with Zoho Mail.
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On launching the plugin, Domain Selection page is opened.
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From the Location and Select Domain drop-down, select the data center and domain you want to use, respectively, for email hosting with Zoho Mail.
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Click Add Domain. You will be redirected to the Zoho Mail Domain Registration page.
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Enter the following domain registration details and click Proceed.NameAdministrator account email addressMobile number associated with the accountPassword for the accountRegion
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A summary of the registration will be displayed. Click Sign Up.
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A verification code is sent to the registered mobile number. Enter the code and click Verify my mobile.
Note:
During this step, make sure you are not signed into any Zoho account in the browser you are using for the registration process.
Once the verification is successful, your domain registration step will be completed. You will be directed to the next step.
Step 2: User Authentication
In this step, you need to authorize your Zoho Mail account in the User Authentication page.
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Copy the Authorized Redirect URI provided on the User Authentication page.
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Login to your Zoho Mail Account and access the Zoho Developer Console.
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Click Add Client ID to create a new Client ID and Client Secret to access Zoho Mail API.
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Provide the appropriate Client Name and Client Domain along with the copied Authorized Redirect URI and click Create.
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You will then receive the Client ID and Client Secret.
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Go to the plugin User Authentication page in the Plesk Dashboard to complete the process.
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Enter the obtained Region, Client ID and Client Secret in this page.
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Click Authenticate.
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A consent screen asking permission to access your Zoho Account data is displayed. Click Accept.
Note:
If your account is part of the EU or IN data center, follow the below steps to obtain the appropriate Client Secret.
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Once you have created the application in the Developer Console, click on the More Options icon across the corresponding Client ID and select Multi-DC.
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Select the relevant DC to enable it. Click on the Client Secret link to obtain the DC specific Client Secret.
Step 3: CNAME verification
CNAME is used to verify your domain in Zoho Mail. In this step, the CNAME and the Points to field are auto-populated on successful completion of the previous step. Click on the Verify button to complete the domain verification process. Email hosting for your domain will be enabled once the domain is verified.
Note:
Domain verification generally takes effect in a short while. In some cases, it might take upto 48 hours to propagate.
Step 4: Configure MX Records
Configuring MX records is a highly important process in order to receive the emails that are being sent to you. In this step, you need to choose one of the following option based on the status of your domain.
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New Domain - For domain which has no prior email accounts associated to it.
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Existing Domain - Domain which already has email accounts associated to it.
New Domain
If you choose the New Domain option, the required MX records are displayed. Click on the Configure button to point the listed MX records to your domain to enable email delivery.
Existing Domain
Since you already have other MX records pointed for your domain, you can proceed with the MX configuration step after you have added all the existing user to the Zoho Mail account. Click on the reference link for detailed instructions on how to proceed.
Step 5: User addition
In the final step of the setup process, you can view your domain details and also add users to your organization. Click on the Domain details tab to view the verification status of your domain.
Select the User Details tab to view the list of current users. Click on the Add users button to begin adding the required users.
On clicking the Add Users button, the Add User page will open. Enter the Display Name, Email address, password and role of the user. Then click Add. Repeat till you add all the users and then click Cancel.
Note:
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Select the YES radio button if you want the user to be added as a user in Plesk.
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While you can currently only Sign Up for the Free plan from the Zoho Mail Extension for Plesk, you can later upgrade to a paid plan.
Existing Zoho Mail User
Step 1: User Authentication
In this step, you need to authorize your Zoho Mail account in the User Authentication page.
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From the Location drop-down, select the region where your Zoho Mail account is hosted.
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From the Select domain section, pick your domain.
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Follow the steps in this section to obtain the Client ID and Client Secret using the Authorization Redirect URL given.
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Once you've entered the correct Client ID and Client Secret, click Authenticate.
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A consent screen asking permission to access your Zoho Account data is displayed. Click Accept.
Step 2: CNAME verification and MX configuration
In this step, you can verify CNAME and configure MX records for this domain. Choose whether you want to configure MX record for your domain with Zoho Mail using the radio buttons and then click Configure.
Once you click Configure, CNAME will be verified and MX record will be added for your domain in Zoho Mail. You can also check if the correct MX details are reflected in Zoho's MX record checker.
Step 3: User addition
Follow the same steps given in this section.
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Index / Admin Guide
Zoho Mail provides extensive control panel for the administrators to manage their organization users, email accounts and policies.
Email hosting setup
Zoho Mail Suite provides enterprise features for email hosting to satisfy the needs of organizations of all types and sizes. Zoho Mail provides custom domain-based email address for all members of your organization in no time.
Troubleshooting Domain Verification
When you register the domain with one provider, but point the Nameservers to another provider, then the CNAME/ TXT/ MX/ SPF records added in your Domain Registrar is not considered valid.
Zoho Mail plugin for cPanel
cPanel provides a control panel for domain owners to manage the different aspects of web hosting. Zoho Mail Plugin for cPanel helps you sign up for email hosting with Zoho Mail from within cPanel. This plugin is available under the Email section.
Zoho Mail for Plesk
Plesk is a web hosting platform with a control panel that allows domain owners to manage the different aspects of web hosting. Zoho Mail Plugin for Plesk helps you sign up for email hosting with Zoho Mail from within Plesk.
Searching Admin Console
Zoho Mail Admin Console provides a centralized interface from where you can manage critical aspects of an organization - the different domains, users, groups, organizational spam control, email policies, to name a few. However, this wealth of information might make navigating through the Admin Console slightly challenging.
Dashboard
The Admin Console Dashboard is the first thing you will see as soon as you login to the Zoho Mail Admin Console. It is a culmination of important data your admin might need at their disposal. You can enable or disable widgets in your dashboard including data on your organization's Email Traffic Stats.
Users
The user details section, provides the list of users already added to the organization. When you click on each user, you can have a detailed view about the particular user. The Admin can also perform a set of actions on the user. The primary email address of the users are listed in the section.
Roles and Privileges
The roles available in Zoho Mail are Super Administrator, Administrator, and User roles. The members of the organizations can assume different roles in Zoho Mail, based on the requirement. The Super Administrator can provide Administrator privileges to other users.
Groups
Groups or Distribution Lists are common email addresses, shared by a set of users for a specific purpose. When an email is sent to the group account, a copy of the email gets delivered to the mailbox of all the members of the Group.
Organization Settings
The administrator can control organization-wide parameters under the Organization section. Settings for the entire organization such as the org name, logo, templates for the welcome email and signature, format for the display name and email address.
Domain Options
Zoho Mail allows organizations to add domains to their organization accounts or even buy domains through Zoho. Your organization members will further be able to send and receive emails using their custom domain-based email addresses in Zoho.
Autodiscovery Settings
The Autodiscovery service ensures that email accounts can easily be configured using the IMAP protocol or on mobile devices using ActiveSync. The procedure varies depending on whether you want to configure it for IMAP or ActiveSync.
Email Policies/ Rules
Email Policies help the administrators control the organization's email sending and receiving parameters. In Zoho Mail, you can define multiple email policies and apply them to various sets of users and groups.
Advanced Delivery Options
With Zoho Mail, you can redirect or send a copy of an email automatically by configuring Email Routing. Email Routing is helpful in many situations like if you want to automatically send a copy of one user's email to another.
Security and Compliance Dashboard
The security and compliance dashboard in the Zoho Mail Admin console provides an overview of all the recommended security configurations. It displays the overall compliance score.
Organization Security
Organization accounts hold a lot of sensitive data and there's a need for certain security rules to make sure your data stays safe and is not compromised. The administrator can protect their user and organization data with the help of email security features.
Organization Spam Control
Zoho Mail is a secure email service with a spam control system that provides multiple options to customize the settings such that they suit your organization's needs.
Zoho Mail Outlook Add-in
Zoho Mail users can now experience enhanced email security and have better control over their preferences with the new Outlook Add-in while using their email client.
Export User Accounts
The Zoho Mail Admin Console provide options to export or backup users' emails, recover any deleted emails and also retry sending of emails that have failed delivery.
Migration to Zoho Mail
Zoho Mail offers a very simple solution to migrate data from your previous email provider to the respective user accounts in Zoho Mail directly. These user accounts need to be created in Zoho Mail before adding the migration.
Zoho Exchange Migration Wizard
Zoho user and email migration wizard can be used to discover users and migrate their emails from the Active Directory/ Exchange environment to their accounts in their Zoho Mail organization accounts.
Application Settings
The administrator can control the settings for other Zoho apps and third-party applications and integrations from the Other App Settings section in the Zoho Mail Admin Console.
Email Retention and eDiscovery
Email retention is the process of retaining emails in an organization for a specific period in an organized manner based on the policies of the organization.
Email Backup and Recovery
Email backup processes and stores emails in a safe, centralized location that can be retrieved at any point in time. It helps prevent data loss by enabling users to restore email content that has been accidentally deleted or lost.
Reports & Statistics
Zoho Mail has a separate Admin Reports section which comprises of statistics on various aspects of your organization's emailing experience. As an administrator, these reports will help you gain information on all aspects of your organization.
Zoho Toolkit
Zoho Mail provides easy-to-use diagnostic tools to troubleshoot some services. There are options to check the domain and registry details. You can run some basic DNS configuration checks for a specific domain, and analyze message headers.
Subscription
Zoho Mail offers different plans to accommodate different users. One can choose the subscription that would suit their organization from the array of available plans. You can also opt for the mix and match plan to have a tailor-made subscription.
Firewall settings
Configure your firewall settings and allow your organization members to access Zoho Mail without any restrictions. All of the below-mentioned domains have to be whitelisted even if you don't see activity at those addresses.
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