Zoho Application Settings
Posted by Nishi on 24 June 2025
The administrator can control the settings for other Zoho apps and third-party applications and integrations from the Other App Settings section in the Zoho Mail Admin Console.
Sync Org Contacts for EAS
When users or groups are created in an organization, their email addresses and details in their Exchange account are automatically added to the organization contacts. The admin can choose whether or not to sync these organization contacts when the account is configured via Exchange ActiveSync protocol in mobile devices or Outlook 2013 & above. If enabled, those email addresses will automatically appear in the autofill and their address book when the users compose emails.
When the user contacts are synced using ActiveSync, the organization contacts can also be synced to the devices. The administrator can choose to enable or disable EAS Org Contacts Sync from the Admin Console.
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Login to the Zoho Mail Admin Console.
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Go to the Other App Settings section, and select Contacts.
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Click on the toggle bar to Enable/ Disable across EAS Org Contacts Sync to sync organization contacts to the mobile devices of users.
The organization contacts or the global address book will be available on the mobile devices of users if the setting is enabled. Otherwise, users will be able to sync only their personal contacts using mobile Exchange ActiveSync.
Integrations and Extensions
The Integrations and Extensions section in Admin Console allows administrators to view and manage extensions that are available for integration with Zoho Mail. The options available under the Integrations and Extensions section are:
Extensions
The applications or extensions that are available for the organization members to use can be viewed here. This section has four tabs that follows:
Extensions
The Extensions tab provides a list of extensions that are available for your organization. From the listed applications, you can choose to allow or deny specific applications or extensions. Follow the below steps to allow or deny applications:
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Login to the Zoho Mail Admin Console and select Other App Settings in the left pane.
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Select Integrations and Extensions. The Extensions tab appears by default. All the applications that your users can configure as extensions will be listed here.
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Click on the toggle bar corresponding to the specific applications to allow or deny them.
Your organization's users will be able to configure the extensions that you've allowed here from the eWidgets section in Zoho Mail.
Org Extensions
The Org Extensions tab under the Integrations and Extensions section lists all the applications submitted by your organization members. You can approve or reject the submitted apps depending on whether or not you want it to be available for your users to install it. Follow these steps to approve or reject the extensions:
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Login to the Zoho Mail Admin Console and select Other App Settings from the left pane.
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Select Integrations and Extensions and navigate to Org Extensions tab. All the apps submitted by your organization's users will be listed here.
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Hover over the desired extension and select the Approve or Reject icon based on your organization's requirements.
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A confirmation dialog appears based on your selection. Click Approve or Reject.
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Once you have approved an extension, you can choose to Revoke the permission by clicking on the Revoke button. Once revoked, your organization users will not be able to install the extension any longer.
If you revoke the permission for an extension, everyone in your organization, including the existing users will not be able to use the extension any longer.
Marketplace Extensions
To manage the permission level for the Marketplace Extensions, follow these steps:
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Login to the Zoho Mail Admin Console and select Other App Settings from the left pane.
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Select Integrations and Extensions and navigate to Marketplace Extensions tab.
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You can apply one of the following options for the marketplace extensions:Users should not install Marketplace extensionsUsers can install any of the Marketplace extensionsUsers can install only specific allowed extensionsIf you choose to allow specific extensions, click on the Add button, select the apps that you'd like to allow, and finally click Proceed. Your org users will be able to access only the selected apps.
Settings
Extensions are enabled for all users by default. If you do not want your users to configure any of the available extensions follow these steps to disable them:
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Login to the Zoho Mail Admin Console, and select Other App Settings in the left pane.
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Select Integrations and Extensions and select Settings.
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Click the Enable Integrations toggle bar. Your organization users will no longer be able to use any extension.
Connect
Zoho Connect is a team collaboration software that helps teams ideate, discuss, and work together, from any place, on any device. If you are a Zoho Workplace user, you can access your Zoho Connect settings from the Admin Console.
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Login to the Zoho Mail Admin Console.
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Go to the Other App Settings section and navigate to the Connect tab.
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The settings page for Zoho Connect will open up.
WorkDrive
Zoho WorkDrive is a content collaboration platform designed for teams to store, share, manage, and work together on files of any size. If you are a Zoho Workplace user, you can access your Zoho WorkDrive settings from the Admin Console.
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Login to the Zoho Mail Admin Console.
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Go to the Other App Settings section and navigate to the WorkDrive tab.
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The settings page for Zoho WorkDrive will open up.
If you are still using Zoho Docs for file storage, it is recommended that you migrate to Zoho WorkDrive, Zoho's revamped file storage application. To migrate, follow the steps given below:
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Login to the Zoho Mail Admin Console.
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Navigate to the Data Migration menu, and click on the Docs to WorkDrive Migration option.
You can view the detailed instructions to migrate to WorkDrive in the Migration from Docs to WorkDrive help page.
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