Posted by Nishi on 24 June 2025
Organizations deal with an enormous amount of confidential data on a daily basis. So, organizations might receive data subject requests to check for some legal or compliance issues. Zoho Mail lets you filter down this data and export it to clarify any issues that have been raised. Users can also request this to check which of their data has been stored. The data requested can be that of an organization account or an external email address. Further, the interaction of the data subject can also be restricted to specific members of the organization or the entire organization can be searched.
The following steps will guide you through creating a Data Subject Request.
Once you have downloaded the CSV file, follow the below steps to identify the duplicates:
These duplicate values will refer to the same email that was sent out to a group email address.
A list of all the DSRs that have created in an organization account, over the past 60 days, will be listed in the Data Subject Requests section. All details about the DSR such as the name, scope, the data subject email and the status of the DSR can be viewed here. You can use the Filter button in the page to view the DSRs according to the status of the DSR.
In case you would like to re-run a particular DSR case, click the Recreate Case icon across the respective DSR. This will perform the DSR operation again and notify the relevant admins with the updated results.
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