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Zoho Mail Integrations

By Shivam | Last Updated: 25 May 2025

You will be able to view all the integrations available for your account from the Integrations settings page. You can enable, disable and configure the different integrations from this page.

Login to Zoho Mail
Navigate to Settings
Click on Integrations .

In-house apps

Zoho Mail provides integrations with external and internal applications to ease your workflow across multiple platforms. The In-house apps tab includes all the integrations that have been created by Zoho Mail for the users.

Views

Depending on your preference, you can choose how you want to view your integrations.

Compact View - View includes the name and status of the integration.
Classic View - View includes a short description along with the status and name of the integration.

Filters

You can apply one or all of the following filters to narrow down the integrations that are listed

Origin - Filter based on who created the integration/ extension.
Type - Filter based on whether the integration is with an internal Zoho application or third-party application
Status - Filter based on whether the integration is enabled, disabled, or not configured.
Categories - Filter based on the purpose and nature of the integration. You can choose to display integrations from multiple categories at once.

Other apps

Apart from extensions created by Zoho Mail, apps can be created by users using our Developer Space and other resources. All such applications will be listed in the Other apps tab on the Extensions page. You can also add applications of your choice from Zoho Marketplace to your account and later install them.

Note:

You will only be able to install applications that have been approved by your Org Admin. Learn more.

Frequently Asked Questions

Zoho Mail integration allows users to connect their Zoho Mail account with other Zoho apps (like CRM, Projects, Desk) or third-party platforms (like Outlook, Gmail, Slack) for seamless communication and workflow automation. It improves productivity by centralizing communication, automating tasks, and streamlining business operations across platforms.

To integrate Zoho Mail with Zoho CRM:
1. Log in to Zoho CRM.
2. Go to Setup > Channels > Email.
3. Choose Zoho Mail as your email service provider.
4. Authenticate your Zoho Mail account and configure email sync.

This integration allows you to track emails, associate them with leads or contacts, and manage conversations directly within Zoho CRM.

Yes, Zoho Mail supports integration with both Microsoft Outlook and Gmail.

● For Outlook, use IMAP/POP settings or the Zoho Mail Outlook plug-in for enhanced functionality.
● For Gmail, use IMAP configuration or connect via the Zoho Mail Add-on for Gmail to access Zoho Mail features within your Gmail interface.

Yes. Zoho Mail provides enterprise-grade security features such as end-to-end encryption, two-factor authentication (2FA), email retention policies, and SPF/DKIM/DMARC support. All integrations use secure OAuth protocols and are compliant with global standards like GDPR.

Integrating Zoho Mail with third-party apps offers several benefits:

● Centralized email access across platforms
● Automated task creation from emails
● Improved collaboration through calendar and file sharing
● Time-saving with unified notifications
● Enhanced customer experience when linked with CRMs, help desks, and project tools

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