Attachment Viewer


Desicription : Learn how to use Zoho Mail Attachment Viewer to access, preview, organise, download and share email attachments. Explore file categories, quick actions and filters.

Created at : 11 November 2022

Posted by Nishi on 10 November 2026


Zoho Mail Attachment Viewer provides a centralized location to access, organize and manage files received through emails and other Zoho Mail applications. Instead of searching through multiple email conversations to find a particular document or image, you can access all your attachments from a single interface.

Whether you receive documents, spreadsheets, presentations, images, videos or compressed files, the Attachment Viewer helps you located and manage them efficiently. 

Key benefits of the Attachment Viewer:

  • Access attachments received through emails, Streams, Tasks and Notes.
  • Organise files based on their types.
  • Preview supported attachments without downloading them.
  • Download individual files or multiple attachments together.
  • Share attachments through other Zoho Mail applications.
  • Apply tags and mark important attachments as favourites.
  • Filter attachments to locate specific files quickly.

Centralized view

The Centralized View in Zoho Mail Attachment Viewer brings attachments from different applications into one organised location. You no longer need to open individual emails, search through conversations or navigate between applications to find a particular file.

You can access attachments received through the following sources:

  • Emails: View documents, images and other files received as email attachments.
  • Streams: Access files shared through conversations and posts in Zoho Streams.
  • Tasks: Find attachments associated with your tasks.
  • Notes: Access files added to notes within Zoho Mail.

Zoho Mail automatically categorises the attachments based on their file types, making it easier to browse and locate the required files.

Attachment categories available in the Centralized View:

Category Description Examples
Images Displays image files received or shared through Zoho Mail applications. JPG, JPEG, PNG, GIF, BMP
Documents Contains text documents, PDFs and other document formats. DOC, DOCX, PDF, TXT
Media Files Displays audio and video attachments. MP3, MP4, WAV, MOV
Compressed Files Contains compressed archives and packaged files. ZIP and other supported archive formats
Other Types Displays attachments that do not fall under the above categories. Other supported file formats
  • Images
  • Documents
  • Media Files
  • Compressed Files and 
  • Other types

Attachment Actions:

Zoho Mail allows you to perform several actions directly from the Attachment Viewer. You can open the original email associated with a file, attach it to a new email, download it or move it to other supported applications.

The Attachment Viewer provides two display options to help you manage your files:

  • Thumbnail View: Displays attachments as visual previews, making it easier to identify files based on their appearances.
  • List View- Displays attachments in a list format, allowing you to browse multiple files in a compact layout.

Open linked email - You can open the email/task/post related to the attachment using this option.

Attach and send a new email - When you want to send an attachment with an email, you can use this option.

You can also drag an attachment from the Attachment Viewer and directly drop it into the Compose area to attach it to a new email.​

Apart from that, you can also Download the attachments to your device. Click More options to view the other actions you can do: add the attachment to a new streams post, note or task, apply tags, add to cloud, hide, and print the attachment.

File Preview:

The File Preview feature in Zoho Mail allows you to view supported attachments directly within your mailbox without downloading them to your device.

This is particularly useful when you receive multiple documents, spreadsheets, presentations or media files and want to check their contents before deciding whether to download or share them.

Simply select an attachment thumbnail to open its preview.

Supported File Preview Options:

File Type Preview Application or Method Functionality
Documents Zoho Writer View supported text documents directly through Zoho Writer.
Spreadsheets Zoho Sheet Preview spreadsheet files without downloading them.
Presentations Zoho Show View presentation files using the embedded Zoho Show application.
PDF Files Built-in Attachment Viewer Open and read PDF documents within the browser.
Images Built-in Attachment Viewer Preview supported image formats directly.
Audio Files Built-in Media Player Play supported audio attachments.
Video Files Built-in Media Player Play supported video attachments.
Compressed Files Download Required Download supported compressed archives to access their contents.

Benefits of File Preview:

  • View supported files without downloading them individually.
  • Check document contents before sharing or forwarding them.
  • Preview images, PDFs and supported media files directly.
  • Open documents, spreadsheets and presentations using the corresponding Zoho applications.
  • Reduce unnecessary downloads and save time when managing multiple attachments.

The attachment viewer can also be used to directly preview the media files, in case you receive a video or audio file attachment. Only the compressed files and certain other types of files need to be downloaded to view them. Such attachments cannot be previewed.

 Quick Actions:

Quick Actions in Zoho Mail Attachment Viewer allow you to perform frequently used operations without opening the complete attachment or navigating through multiple menus.

These actions are available directly from the thumbnail view and can also be accessed while previewing an attachment.

Available Quick Actions:

Quick Action Description
Mark as Favourite Marks important attachments as favourites so you can identify them easily.
Open Linked Email Takes you to the original email associated with the attachment.
Send a New Email Opens a new email with the selected attachment already included.
Upload to Cloud Allows you to save the attachment to a supported cloud storage service.
Add Tag Applies a tag to the attachment to make it easier to organise and locate later.

Sharing attachments

Zoho Mail allows you to share multiple attachments directly from the Attachment Viewer with other applications within the Zoho ecosystem.

Instead of downloading files and uploading them again to different applications, you can select the required attachments and use the Attach To option to share them.

This is useful when you want to include documents in an email, share files through Streams or attach supporting documents to Notes and Tasks.

Application or Option Description
Zoho WorkDrive Adds the selected attachments to your WorkDrive account for storage and access.
New Message Opens a new Streams post with the selected attachments.
New Email Opens the email composer with the selected files attached.
New Note Creates a new note containing the selected attachments.
New Task Creates a new task with the selected attachments.

You can also download multiple attachments from the Attachment Viewer by selecting multiple attachments and clicking the Download as Zip option from the top menu.

Attachment filters

When you receive a large number of emails and files, finding a specific attachment can become difficult. Zoho Mail provides built-in attachment filters that help you narrow down the available files based on different conditions.

Instead of browsing through every attachment, you can apply specific filters to display only the files that match your requirements.

Available Attachment Filter Conditions:

Filter Category Description Example
Groups Filters attachments based on the group associated with the file. Files shared within a particular team or group.
Attachments From Identifies the application or source from which the attachment was received. Email, Notes, Tasks or Streams.
Attachment Type Filters attachments according to their file category. Images, Documents, Media Files or Compressed Files.
Tags Displays attachments associated with a selected tag. Important, Work or Project Documents.
Folders Filters attachments based on the folder containing the associated email. Inbox, Sent or a custom email folder.

Steps to filter attachments:

  1. Log in to your Zoho Mail account.
  2. Open the Attachment Viewer from the right-hand pane.
  3. Click the Filter icon in the top-right corner of the Attachment Viewer.
  4. The attachment filter options will appear.
  5. Select the required conditions based on the type of attachment you want to locate.
  6. After selecting the required filter conditions, click Filter.
  7. Zoho Mail will display the attachments that match your selected conditions.
  8. Open, download, preview or share the required attachment directly from the filtered results.

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