Email Reminders and Follow-ups

Most of the emails we send, often need follow-ups or reminders based on the response from others, or sometimes, irrespective of the response.  

You can use Zoho Mail's reminder option to add reminders to your emails. You can watch an email when you compose it and get reminded of it later based on the chosen options. You can track your email-based work items, easily using the reminders. You can add reminders to the emails you receive too.  

Steps to Watch an email you compose:  (Reminders for Outgoing Emails)

Note:

When you send an email that contains phrases that might require an email reminder, you will be given the option to add a reminder. If you have not set any reminder for the email already, you will be prompted to add a reminder for the specified time/ date. Example phrases: You can meet me tomorrow at 3 pm, Meeting will be conducted on Thursday etc. Learn more

Steps to add Reminders for Incoming Emails

Similar to outgoing emails, you can set follow-up emails for other recipients even for the emails you receive.

You can also set a reminder for incoming emails by configuring an Incoming email filter. Learn more.

Mark Email Reminders as Complete

When you have chosen to be notified through notifications, you will receive a separate notification for every reminder. You can mark the reminder as complete by clicking on the Complete button. The reminder will be turned off for that email.

Snoozing Email Reminders

The email reminder notifications you receive can be snoozed for a chosen amount of time. You can snooze your reminder by choosing one of the following options under Snooze until:

Remind Recipients - Follow-up Recipients

You can select the Checkbox, 'Remind recipients also', to send emails to others who receive the email. In this case, they will also receive the email notification. You can customize the content of the email, and provide the desired content in the editor below. This will help you to automatically follow up the emails, based on one of the options below. The 'Remind Recipients Also' option is not applicable when the reminder option chosen is 'On every response'.   

(Ex: You send an email to a vendor asking for a quote. When you do not get a response until a week, you might want to be reminded of the particular email. You can send a follow-up email, asking for the quote as you need it immediately)

Note:

You can also Snooze emails in Zoho Mail which stores them in a separate folder for future reference. Learn more.