User Spam Settings

Spam is an inconvenience at its best. Zoho Mail's anti-spam mechanism works extensively to identify and classify the right emails as spam. However, if you find any genuine emails landing in your spam folder or any spam email in your inbox, you can customize the Anti-Spam Lists in your Zoho Mail settings to avoid the same. 

Allowlist/Blocklist

An email address or a domain can be added to the Allowlist or Blocklist if you want to scrutinize who sends you emails.

Add an Email Address or Domain to Allowlist/Blocklist

Note:

Trusted/Rejected list

As mentioned previously, the email addresses added to the Allowlist/Blocklist are subject to certain spam checks. To avoid legitimate emails getting delivered in the spam folder, you can add such email addresses to the trusted list or rejected list. The emails from addresses added to the trusted list are sent to the inbox without any spam checks. And the emails from addresses added to the rejected list are bounced without any checks. 

Add an Email Address to Trusted/Rejected list

Note:

It is necessary to be cautious before adding any email address to the Trusted/Rejected list. You may receive a lot of spam or lose legitimate emails in case of wrong addition.

Unsubscribed list

When you unsubscribe from any emails or newsletters, the unsubscribe links along with their email accounts are added to the unsubscribed list. All the emails from the listed entities will be sent to your spam folder automatically.

Access Unsubscribed List

To remove any emails/links from your unsubscribed list, click on the delete button next to them. Deleting any emails/links from your unsubscribed list will restore their delivery as it was before.

Spam filter based on language

You can set spam filters based on the language of the email content. You can allow or block emails based on your language preference.