Close Account

To Sign Out from all Zoho Apps, click on your Profile Image in the top right corner. You will see a drop-down with an option to Sign out. When you sign out, you will be signed out of all other Zoho Applications, in other tabs in the current browser.

Delete Organization

In case you have set up an organization account, and want to change your account to a personal account, or want to join another organization's account, you have to delete the current organization in which you have Super Admin role, before joining the other organization.

The three major steps before deleting an organization are

Note:

Ensure that you have backup of all the data before you begin deleting the organization as the data can't be recovered once the organization has been deleted.

Steps to Remove users

As the first step, you should remove all the users (except yourself) listed under your current organization.

 Steps to Delete Domains

You need to remove all the domains mapped under your organization before you delete the organization. 

The domains registered through Zoho can also be deleted from the Domains section. If you are unsure of the process, we recommend getting in touch with support@zohomail.comto remove such domains. 

Steps to Delete organization

Note:

Deleting the organization will permanently delete all user accounts and associated data across all Zoho services (Mail, CRM, etc.)

Close Account

When you close the Zoho Account, this will close the Zoho account across all Zoho Applications like CRM/ Recruit/ Mail/ Docs and so on. You will lose access to all the Zoho Applications.

Steps for Super Administrators to Close the account:

If you are a Super Administrator of an account, you will be able to close the account only after the following actions are completed:

Steps to Close the account:

Upon providing the right password, your account will be closed.