Posted by Nishi on 10 November 2022
Zoho Mail provides the best-in-class email experience for personal and organization usage, with its robust features, customization options, security, and privacy.
Zoho provides a single-sign-on and hence once you log into any Zoho application, you can directly access the other applications in the same browser using different tabs. Both organization users and Zoho personal users can log in to Zoho Mail using this link.
In case you've forgotten your password, or if an authentication error shows up, follow the instructions in the password reset section.
The Organization Administrators create users from the Control Panel using the Add User option.
The administrator furnishes the first-time password for the user while creating the account from the Control Panel. The users who log in for the first time need to use the login email address and the password information provided by the administrators and log in from this link. After login, the users can change their Password from the Accounts section.
Personal users would've chosen the email address and the password while creating the email account for themselves. Personal users can also use their phone numbers provided during sign up for logging in to their accounts. They can log in to Zoho Mail using the credentials that they entered.
An organization Administrator or Super Administrator can log in and access the Control Panel from mailadmin.zoho.in. They can enter their Zoho account credentials and access the Control Panel. Alternatively, if they are already logged in to their Zoho Mail account, they can click the Control Panel link from their profile.
Zoho Mail provides the email service for business accounts to get custom domain-based email addresses for all the users in the organization. To sign up for a custom domain-based email address like me@mydomain.com or info@mydomain.com, choose any of the plans from the Zoho Mail Pricing page and click Sign Up under the plan.
If you want to Sign up and need a domain-based custom account, you need to have the required permissions to access the DNS Manager of the domain. The entire Email Hosting Process for the domain is explained on the email hosting set up help page.
While Zoho Mail is specifically designed for business purposes and for users who need a custom email address with their own domains. But we also understand that there may be users who want to either use it without their domain or use it for personal purposes. For the latter who do not want to create a domain-based account in Zoho Mail, the email address will be of the format username@zohomail.com. You can sign up from the home page using the following steps:
Choose Personal email, from the signup section.
Once you provide the required details such as username, password, and mobile number. Once done, a confirmation code will be sent to your mobile to verify the ownership of your mobile number. On successful verification, you will be redirected to your Zoho Mail account. You will be able to send emails only from a verified account.
While signing up for a Zoho Mail account, you are required to provide us with below mentioned certain personal information. This information is required in order to make your account secure.
You will be asked to enter your First Name and Last Name while signing up. This name is by default displayed to everyone you interact with, using your Zoho Mail account.
The email address you provide will be the email address used to sign in to your Zoho Mail account. This is also the email address that will be displayed in your outgoing emails by default.
The password you provide will be required each time you sign in to your Zoho Mail account. The password has to include a minimum of 8 characters. In order to keep your account safe, choose a Strong Password.
Providing and linking your mobile number with your Zoho Mail account helps us keep your account secure. You will be asked to enter your mobile number and then re-enter it in order to eliminate any mistakes.
In Zoho, you can signup using your Google / Yahoo / Facebook account, and create an account, to use the Zoho Services via Federated Sign In. When you want to set up and use a personal account in Zoho Mail, you need to choose a Zoho username to get an account username@zohomail.com.
You will not need a separate password for Zoho and can use the Federated Sign-in, as long as you use only webmail.
However, if you want to access via POP/ IMAP or Active Sync, or to use Email Forwarding, you need to generate and use the password specific to Zoho.
Follow the below instructions to set up Federated Sign In and generate your Zoho account password through accounts.zoho.in.
The Primary Email Address is the email account that is linked to your Zoho email account. For @zohomail.com users, the Primary email address will be used for verification and Password reset purposes only.
Steps to change the Primary Email Address:
Note:
You can also change your display name for outgoing emails.
The users can change their password from the My Account section in the Zoho Mail Suite.
In case you have forgotten your account password, you can reset it by following the below instructions.
Note:
In case you're an organization account holder, you can't change your password directly. You'll have to request a reset, and your password has to be reset by your organization Administrator.
If you have entered the wrong mobile number while signing up, you won't receive the verification code. So, you'll not be able to complete the registration process. To complete your sign-up using the correct mobile number, follow the steps below:
Now, log in to Zoho Mail again using the updated phone number and complete the Domain Verification process by following the on-screen instructions.
Sometimes, if you enter your email address to sign in to your account, you might get an invalid email address error. This might occur if you haven't verified your mobile number. In such cases, use your mobile number to sign in. This will direct you to the verification page, where you can verify your mobile number. Following this, your account will be validated and the email address can be used for signing in.
You will receive the "Email address belongs to a different deployment region" error if you provide a domain/ email address that already exists in any other Zoho data center other than the one where you are trying to Sign up. The deployment/ region is the data center (US/ EU/ IN/ CN/ AU/ JP) in which the data has been hosted. You have the following options to rectify this error:
Note:
If you aren't aware of the data center in which the domain/ email address exists, you can reach out to our support team at support@zohoaccounts.com for further assistance.
Email Hosting Setup | Multiple From Addresses | Password Reset | Zoho Mail Pricing | Manage Mail Settings
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