GOTO RESOLVE : Secure Remote IT Support & Management
GoTo Resolve is a unified remote IT support and management solution that enables teams to securely access, monitor, and manage devices from anywhere. By combining remote access, helpdesk ticketing, and endpoint management in a single platform, it helps IT teams resolve issues faster while reducing downtime.
3 Pricing Plans in GoTo Resolve
Remote Access & Support
Standard
Premium
FGrade Core Offerings Multi-Factor Authentication (MFA)
Enhanced Security
Reduces the risk of unauthorized access by adding additional layers of security beyond just a password.
Authentication Process
When users attempt to log in, they enter their password (something they know).
They are then prompted for an additional factor, such as an OTP sent to their mobile device (something they have) or a fingerprint scan (something they are).
KEY FEATURES OF GOTO RESOLVE
With GoTo Resolve, here’s what you can expect:
Virtual Meetings
Professional, secure video conferencing for businesses around the globe
Room Solutions
Leave a lasting impression from any room with high-quality video and audio conferencing, set up in minutes.
User Management
Allows administrators to assign roles and permissions to users based on their responsibilities.
Monitoring and Management
Continuously monitors the health and performance of devices, identifying issues before they become critical.
Audio and Telephony
Connect with clients using VoIP, cloud phone systems, and toll-free conference calling
Reporting and Analytics
Agent collaboration refers to the process where multiple software agents work together to achieve common goals or complete tasks.
Discover how GoTo Resolve can streamline your business
Reach out to the FGRADE Concierge Team for a free consultation!
Call Us
+91 916 056 5554
Mail Us
sales@fgrade.com
Why Choose FGrade?
01
Remote Support to GoTo Reslove
Allows IT professionals to remotely
access and control computers and mobile devices toprovide support and troubleshooting.
02
Ticketing System on GoTo Reslove
A ticketing system is an essential tool for IT support and customer service teams, designed to manage and track the resolution of issues
and requests.
03
Security on GoTo Reslove
Security is a critical aspect of any IT management and support platform, including GoTo Resolve. Ensuring the confidentiality, integrity, and availability of data is paramount, particularly .
Frequently Asked Questions
1. How to do GoTo Resolve Login?
To use the GoTo Resolve Web Console, log in at https://console.gotoresolve.com. You can also open the GoTo Resolve Agent Desktop Console, and log in with your GoTo Resolve credentials
2. What is GoTo Resolve remote support solution?
Remote Support is the ability to remotely access and control a computer or mobile device anytime, anywhere using a reliable and secure remote support software like Zoho Assist.
3. How to remove GoToAssist unattended?
Click the Windows Start menu > Control Panel > Programs and Features. Right-click the GoToAssist Expert desktop application and click Uninstall. When prompted to confirm the uninstallation, click Yes to continue.
4. How do I get to the Office 365 admin center?
Mobile Device Management (MDM) enables IT admins to securely monitor and manage the mobile devices that access sensitive business data. It includes storing essential information about mobile devices, deciding which apps can be present on the devices, locating devices, and securing devices if lost or stolen.
5. Is GoTo Resolve free?
GoTo Resolve's free tier allows you to remotely access up to five included devices. These deployed hosts have full access to remote access, remote monitoring and management, and automation capabilities.
6. What are the GoTo Resolve benefits?
For example, a product like GoTo Resolve gives you remote monitoring and management, help desk, conversational ticketing, detailed reporting, and more. You can trust your solutions consultant to offer you more for less.
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