IT Operations Management (ITOM) refers to the collection of processes and tools that a company uses to monitor, manage, and maintain its entire IT infrastructure — from network devices and servers to applications and services — in a way that ensures optimal performance, uptime, and reliability. Today’s modern businesses rely on sophisticated distributed environments that span on-premises systems, hybrid cloud, and public cloud services. Effective ITOM integrates real-time monitoring, automation, and analytics so that IT teams can proactively prevent issues, rapidly troubleshoot incidents, and continuously improve performance. Solutions like ManageEngine ITOM bring all of these capabilities into a unified platform that bridges silos between network operations, system administrators, and service delivery teams. In practical terms, ITOM empowers IT teams to visualize the health of infrastructure components, receive intelligent alerts before performance degradation affects users, and automate repetitive tasks such as patching, configuration backups, or remediation workflows. With tools provided — especially in full-stack suites such as OpManager Plus — businesses gain actionable insights into their operations, avoid costly downtime, and maintain consistent delivery of services to customers and internal stakeholders.