MANAGE ENGINE Site24x7 StatusIQ: Your all-in-one platform for incident communication.
ManageEngine Site24x7 StatusIQ is a robust status page and incident communication platform designed to help businesses communicate service health, outages, scheduled maintenance, and uptime history with internal teams and external stakeholders.
About Site24x7 StatusIQ
StatusIQ gives organisations the power to build professional status pages with real-time updates, component groups, customizable branding, and multiple notification mechanisms (email, SMS, RSS). It bridges the information gap during downtime by offering transparency, reducing support tickets, and improving customer trust.
The solution is tightly integrated with Site24x7 monitoring tools, and it can automatically update incident status via APIs, email, or direct monitoring alerts.
Additionally, StatusIQ supports private pages restricted to internal users as well as public pages for broader audiences, making it suitable for SaaS, eCommerce, and enterprise environments. Custom domain support plus branding options allow organisations to maintain a consistent corporate identity even when communicating incidents.
With features like
- Incident templates
- Performance metrics
- Scheduled maintenance messaging
- Subscriber management
StatusIQ has become a go-to status communication tool for modern IT and DevOps teams.
ManageEngine Site24X7 Editions and Pricing
Here’s an overview of the ManageEngine Site24x7 StatusIQ pricing plans based on the official pricing page, converted roughly into Indian pricing.
Free
Green
Blue
| Item | USD | Approx INR |
|---|---|---|
| Extra Status Page (Green) | $10 | ₹830 |
| Extra Status Page (Blue) | $59 | ₹4900 |
| 250 Subscribers | $10 | ₹830 |
| 50 SMS Credits | $10 | ₹830 |
| 250 SMS Credits | $50 | ₹4,150 |
| 2,500 SMS Credits | $500 | ₹41,500 |
| 10,000 SMS Credits | $899 | ₹74,600 |
This table gives Indian readers a clearer sense of subscription costs when comparing status page vendors or budgeting for Site24x7 StatusIQ.
KEY FEATURES OF MANAGEENGINE
SITE24X7 STATUSIQ
Site24x7 StatusIQ comes packed with features designed to streamline incident communication and uptime transparency. These features make StatusIQ ideal for DevOps teams, SaaS companies, and IT operations that need proactive communication during downtime.
Core Incident Communication:
Communicate outages, maintenance events, and status changes effectively using customizable incident templates, real-time updates, and subscriber notifications via email, SMS, and RSS feeds. You can also set flexible maintenance windows and send updates automatically with API or email triggers.
Status Page Customisation:
Customise every element of your status page from logos, favicon, branded domain names, colours, to email sender addresses so your communications feel native to your brand.
Component & Metrics Support:
Organise services as components and component groups, display uptime history, performance metrics, and interactive charts. Allow subscribers to follow selected components for alerts.
Security & Access Controls:
Create private pages with IP restrictions, password protection, and support for single sign-on (SAML). Disable search engine indexing if confidentiality is needed.
Automation & Integration:
Automate updates with Site24x7 monitoring, third-party tools via REST APIs, or email triggers. Integrated workflows ensure faster communication and reduced manual work.
Products of ManageEngine IT Operations Management (ITOM)
01
OpManager Plus
OpManager Plus is a central part of ManageEngine ITOM, offering full-stack IT operations monitoring across networks, servers, applications, IP address, switch ports, and firewalls. It integrates bandwidth analysis, configuration management, and alerting into a single dashboard, eliminating the need for several point tools. Its AI/ML-enabled insights help reduce manual troubleshooting and automate many routine tasks. Enterprises value OpManager Plus for its ability to unify disparate data sources into one view — delivering rapid detection of performance degradation, intuitive dashboards for trend analysis, and automated workflows that keep infrastructure running smoothly. Its module-based licensing lets organizations scale from small setups to large distributed environments seamlessly.
02
OpManager
OpManager is a network and infrastructure monitoring staple in the ITOM ManageEngine portfolio. It provides real-time network visibility — alerting admins to issues with routers, switches, servers, and services before they impact business outcomes. Its interface simplifies complex network maps and reporting, while its performance stats help teams identify trends and capacity constraints. SMBs and enterprises alike use OpManager to keep tabs on uptime, troubleshoot outages quickly, and analyze performance metrics across environments. It’s often paired with other ManageEngine tools to expand visibility beyond core network
monitoring.
03
NetFlow Analyzer
NetFlow Analyzer focuses on network traffic and bandwidth analysis — decoding flow protocols like NetFlow, sFlow, and IPFIX to give precise insights into how data moves across your infrastructure. This lets IT teams understand bandwidth usage by
application, user, or protocol, making it easier to optimize performance and plan capacity.
As part of the broader manageengine itom ecosystem, it complements other tools by adding traffic pattern intelligence and traffic planning visibility that’s essential for high-performance networks.
04
Network Configuration Manager
Network Configuration Manager automates device configuration backups, change control tracking, and compliance auditing for network gear — crucial components of ITOM strategy. It helps reduce misconfiguration risks and simplifies compliance reporting for standards like PCI DSS or ISO.) Teams often choose it to enforce standardized configurations across routers, switches, and firewalls, ensuring configuration consistency and easier rollback during outages.
05
Firewall Analyzer
Firewall Analyzer collects and analyzes logs from perimeter security devices (firewalls, VPNs, and proxies) to enhance security incident response and policy audits. It aligns with ITOM objectives by ensuring that firewall policies are both functioning correctly and compliant with security standards.
Organizations use it to detect anomalies, monitor access patterns, and auto- generate compliance reports that support governance and risk management.
06
OpUtils
OpUtils provides essential IP address management (IPAM) and switch port mapping, helping IT teams keep track of IP allocations, detect rogue devices, and troubleshoot connectivity issues fast. As part of the ManageEngine ITOM ecosystem, it adds deep insights into network assets that might otherwise require separate tooling.
Its lightweight design makes it ideal for environments where tight control of address space and switch port status is critical.
Popular Site24x7 StatusIQ Alternatives
While Site24x7 StatusIQ is a powerful status and incident communication tool, there are several alternatives that organisations consider based on pricing, scale, and specific needs:
- Datadog - Full observability platform with incident tracking and status page features.
- SolarWinds Observability - Enterprise-grade monitoring + incident communication suite.
- IBM Instana - AI-driven application monitoring with incident capabilities.
- New Relic - A comprehensive telemetry platform good for large infrastructure.
- UptimeRobot - Simple uptime monitoring with free status pages, easier for smaller teams.
- Grafana - Open-source visualisation and alerting that can be adapted as a status system.
- Status.io - Dedicated status page tool with deep customisation options.
- StatusCast & Instatus - Alternative hosted status page services with varying pricing models.
- Budget-centric teams may prefer UptimeRobot or Instatus as cost-effective options.
- Enterprise observability needs often lean toward Datadog or SolarWinds.
- Highly customizable status pages can point you to Status.io.
Assess your incident response needs, subscriber base, and existing monitoring infrastructure before choosing an alternative.
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Conclusion
In today’s fast-paced digital world, transparent and proactive communication about system status is essential. ManageEngine Site24x7 StatusIQ delivers a full suite of features from incident updates and uptime history to customizable status pages and subscriber alerts, making it one of the most effective status page solutions available.
Fgrade is a certified partner of Zoho and ManageEngine products, bringing deep expertise in deploying, customising, and supporting tools like Site24x7 and StatusIQ.
With professional guidance from Fgrade, teams can accelerate implementation, optimise monitoring workflows, and drive ROI faster, with expert support every step of the way.
Frequently Asked Questions
What is StatusIQ in Site24x7?
StatusIQ is a hosted status page service within the Site24x7 ecosystem that enables businesses to communicate the health of their services with transparency. It allows you to build public or private status pages that detail uptime, incidents, and maintenance, reducing support tickets and building customer trust.
What is StatusIQ?
StatusIQ is a status and incident communication platform that provides real-time updates on the operational health of systems and services. It supports incident templates, performance metrics, scheduled maintenance information, and subscriber alerts to ensure reliable communication during disruption.
What is website monitoring Site24x7?
Website monitoring in Site24x7 tracks the uptime, performance, and availability of websites from global locations. These monitoring results can integrate with StatusIQ to automate status page updates.
Is Site24x7 owned by Zoho?
Yes, Site24x7 and StatusIQ are part of ManageEngine, which is a division of Zoho Corporation, a major global software company.
Is Site24x7 safe?
Site24x7 uses enterprise-grade security practices, including encryption, secure APIs, and access controls. Backed by Zoho, it adheres to strong data protection and compliance standards.
What is a Site24x7 agent?
A Site24x7 agent is a lightweight software component installed on servers and devices to collect performance metrics, monitor resources, and report data back to Site24x7 dashboards.
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